Relational coordination model has been applied to different sectors reaching positive results in terms of performance. In this research, the relational coordination model has been applied to prove high levels of teacher satisfaction in e-learning. According to the model, organizations can achieve performance by providing frequent, timely and problem solving communication mechanisms to support shared knowledge, in a context of shared goals and mutual respect. We have surveyed teachers who teach online courses in Spanish universities and companies, on these particular issues. By using Structural Equation Model analysis we have shown that higher standards in terms of relational coordination among teachers in e-learning explain higher degrees of satisfaction. The conclusions should be considered by policy makers and managers when they evaluate alternatives for the improvement of performance in online education.
Relational coordination model has been applied to different sectors reaching positive results in terms of performance in contexts with highly interdependent tasks, uncertainty, time restrictions and tacit knowledge. In this research, the relational coordination model has been applied to prove high levels of instructor satisfaction in e-learning. According to the model, organizations can achieve performance by providing frequent, timely and problem solving communication mechanisms to support shared knowledge, in a context of shared goals and mutual respect. Instructors who teach online courses in Spanish universities and e-learning companies have been surveyed on these particular issues. By using Structural Equation Model analysis (SEM), it has been shown how higher standards in terms of relational coordination among instructors in e-learning explain higher degrees of satisfaction. The conclusions should be considered by universities and companies when they evaluate alternatives for the improvement of performance in online education and training.
In this research, the use of ICT in the footwear manufacturing sector of Tungurahua, Ecuador, and the factors that affect their use, such as, digital literacy of the owners and/or managers, have been analyzed. For this purpose, an empirical analysis of sample of 233 firms of the province has been performed. Data has been obtained by applying a survey and analyzed using descriptive techniques and the Spearman correlation coefficient. Results show a low level of ICT use in these companies and that the owners and/or managers have low levels of digital literacy. Spearman correlation coefficients show a significant relationship between digital literacy and firm size and the use of ICT applications. Additionally, it has been found a significant correlation between owner's and/or manager's characteristics (gender, age and education) and the level of digital literacy. The results should be considered in the design and implementation of public policies for the ITC development in the manufacturing sector.
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