1998
DOI: 10.1108/eb058277
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Reengineering destination marketing organisations: The case of Switzerland

Abstract: The challenge of globalisation 1.2. Destinations as strategic business units in tourism 1.3. A concept for new structures in alpine tourism marketing based on destinations 2. Change in Switzerlands tourism structures-first experiences 2.1. Analytical framework 2.2. Survey of practical experiences 3. Conclusions 3.1. Role of the different agents 3.2. Change strategy 3.3.

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Cited by 85 publications
(50 citation statements)
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“…Organizing the decision-making process and allocating resource-controlling powers are the most challenging objectives. Examples refer to destinations organized along with strict hierarchy and precise managerial and procedural guidelines, and also to destinations of corporate or community model (Bieger, 1998;Flagesta & Hope, 2001). Such great differences in organizing the tourist offer portfolio means different governance criticalities and challenges.…”
Section: The Literature Reviewmentioning
confidence: 99%
“…Organizing the decision-making process and allocating resource-controlling powers are the most challenging objectives. Examples refer to destinations organized along with strict hierarchy and precise managerial and procedural guidelines, and also to destinations of corporate or community model (Bieger, 1998;Flagesta & Hope, 2001). Such great differences in organizing the tourist offer portfolio means different governance criticalities and challenges.…”
Section: The Literature Reviewmentioning
confidence: 99%
“…Le difficoltà sono insite nella strutturazione dei processi decisionali strategici e nella ripartizione del potere di controllo delle risorse all'interno della destinazione turistica. Ciò è riscontrabile sia nelle destinazioni turistiche fortemente gerarchiche, con un baricentro strategico e manageriale ben identificato sia nelle destinazioni turistiche di tipo corporate e di tipo community (Bieger, 1998;Flagesta e Hope, 2001). Entrambe differiscono in relazione alla progettazione dell'offerta turistica e di conseguenza presentano problematiche di governo ben diverse.…”
Section: Governance E Management Della Destinazione Turisticaunclassified
“…The difficulties lie in how to best organise decision-making processes and how to allocate resource-controlling powers within the tourist destination. This can be the case in destinations that are arranged according to a strict hierarchy, with a well-defined managerial and procedural centre of gravity, as well as in destinations of a corporate or community type (Bieger, 1998;Flagesta and Hope, 2001). Both of them have different ways of programming their tourist offer, and consequently have very different governance issues.…”
Section: Framework Of the Researchmentioning
confidence: 99%