Reemployment Services in the Netherlands: A Comparative Study of Bureaucratic, Market, and Network Forms of Organization

Svensson, Jorgen S.; Trommel, Willem; Lantink, T.

doi:10.1111/j.1540-6210.2008.00886.x

Cited by 10 publications

(7 citation statements)

References 24 publications

(25 reference statements)

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“…Such service delivery networks tend to involve numerous cooperating agencies and/or subcontractors with different but complementary missions, organizational agendas, and service delivery protocols, reflecting a variety of strategic orientations (Agranoff and McGuire 2004; Herranz 2008). Organizational actors within networks face the challenge of balancing their separate organizational missions and institutional autonomy, strategic priorities, and service delivery protocols with their network collaborative goals and roles (Kenis and Provan 2007; Svennson, Trommel, and Lantink 2008). Such organizational actors must be able to sustain relationships and negotiate successfully in a terrain of multilateral ties with shifting responsibilities and fluid roles within the networks.…”

Section: Looking Beyond Formal Accountabilitymentioning

confidence: 99%

A Preliminary Theory of Informal Accountability among Network Organizational Actors

Romzek

LeRoux

Blackmar

2012

Public Administration Review

206

210

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Widespread government contracting for nonprofit social service delivery has resulted in extensive reliance on networks of service providers, which involve complicated accountability dynamics. The literature has tended to emphasize formal aspects of accountability in contract relationships, focusing on the specification of contract terms, performance measures, reporting relationships, and stipulated consequences. Far less attention has been focused on the interorganizational and interpersonal behaviors that reflect informal accountability. This article examines the informal norms, expectations, and behaviors that facilitate collective action and promote informal accountability among nonprofit network actors. The data are based on in‐depth interviews with nonprofit senior administrators in four major metropolitan areas. Based on this research, the authors propose a preliminary theory of informal accountability that links (1) the shared norms and facilitative behaviors that foster informal accountability for collective outcomes, (2) the informal system of rewards and sanctions used to promote and reinforce behavioral expectations, and (3) the challenges that may undermine informal accountability.

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Section: Looking Beyond Formal Accountabilitymentioning

confidence: 99%

A Preliminary Theory of Informal Accountability among Network Organizational Actors

Romzek

LeRoux

Blackmar

2012

Public Administration Review

206

210

View full text Add to dashboard Cite

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“…They also thought that the intensified control of private companies, invoked by the perceived problems with outsourcing, had caused bureaucratisation and high transaction costs. These latter findings were corroborated by a Dutch study from Svensson, Trommel, and Lantink (2008). A marketdriven network, in which employers outsourced the reintegration of sick and disabled employees to private companies, turned out to be more bureaucratic than a corporatist network, wherein employers' organisations and trade unions mutually arranged the implementation of workfare policy or a third network consisting of several equal parties.…”

Section: Bureaucratisationmentioning

confidence: 78%

The Transformation of Solidarity: Changing Risks and the Future of the Welfare State

Angel

2014

Contemp Sociol

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Changing Risks and the Future of the Welfare State the transformation of solidarity CHANGING WELFARE STATESAdvanced welfare states seem remarkably stable at fi rst glance. Although most member states of the European Union (EU) have undertaken comprehensive welfare reform, especially since the 1990s, much comparative welfare state analysis portrays a 'frozen welfare landscape' . Social spending is stable. However, if we interpret the welfare state as more than aggregate social spending and look at long-term trends, we can see profound transformations across several policy areas, ranging from labour market policy and regulation, industrial relations, social protection, social services like child care and education, pensions, and long-term care. Th is series is about trajectories of change. Have there been path-breaking welfare innovations or simply attempts at political reconsolidation? What new policies have been added, and with what consequences for competitiveness, employment, income equality and poverty, gender relations, human capital formation, and fi scal sustainability? What is the role of the EU in shaping national welfare state reform? Are advanced welfare states moving in a similar or even convergent direction, or are they embarking on ever more divergent trajectories of change? Th ese issues raise fundamental questions about the politics of reform. If policymakers do engage in major reforms (despite the numerous institutional, political and policy obstacles), what factors enable them to do so? While the overriding objective of the series is to trace trajectories of contemporary welfare state reform, the editors also invite the submission of manuscripts which focus on theorising institutional change in the social policy arena.

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“…Kekecewaan masyarakat tersebut seolah ingin membenarkan pendapat Svensson (2008) bahwa persoalan utama dalam birokrasi adalah responsivitas. "Lack of Responsiveness has been one of the major criticism of bureaucratic agencies".…”

Section: Aspek Politik Dalam Kinerja Program Jamkesmasunclassified

“…"Lack of Responsiveness has been one of the major criticism of bureaucratic agencies". (Svensson, 2008). Lebih lanjut Svensson juga menjelaskan bahwa sistem birokrasi tidak diciptakan sensitive dan responsif terhadap kondisi dan situasi yang non standar.…”

Section: Aspek Politik Dalam Kinerja Program Jamkesmasunclassified

Kinerja Program Kesehatan Dalam Menjangkau Masyarakat Miskin: Studi Tentang Kapasitas Manajemen Dalam Program Jaminan Kesehatan Masyarakat (Jamkesmas) Untuk Keluarga Miskin Di Kabupaten Banyumas

Kurniasih¹

2011

Sosiohumaniora

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Untuk meningkatkan akses masyarakat miskin terhadap pelayanan kesehatan, pemerintah mengeluarkan kebijakan tentang pemberian jaminan kesehatan yang ditujukan bagi masyarakat miskin (Jamkesmas) di seluruh wilayah di Indonesia. Tugas pemerintah daerah adalah menentukan jumlah kuota yang diusulkan kepada pemerintah pusat untuk mendapatkan Jamkesmas. Namun demikian masalah utama yang masih saja terjadi adalah banyaknya masyarakat miskin yang belum mendapatkan Jamkesmas tersebut, sehingga program tersebut dirasakan belum optimal. Penelitian ini berkenaan dengan masalah rendahnya kinerja program kesehatan, khususnya dalam penyelenggaraan Jamkesmas di Kabupaten Banyumas dalam menjangkau masyarakat miskin. Pengukuran kinerja program Jamkesmas ditujukan pada bagaimana menghasilkan pemenuhan kebutuhan dan kepuasan pasien miskin terhadap tuntutan dan harapan akan pelayanan kesehatan. Hasil penelitian menunjukan bahwa rendahnya kinerja program Jamkesmas ditunjukan oleh rendahnya cakupan pelayanan bagi masyarakat miskin. Masih banyak masyarakat miskin yang belum mendapatkan layanan kesehatan melalui Jamkesmas. Hal tersebut disebabkan oleh rendahnya kapasitas manajemen pemerintah daerah dalam meningkatkan kinerja program. Kapasitas manajemen tersebut meliputi kapasitas anggaran, kapasitas informasi dan kapasitas sumberdaya manusia. Rendahnya kapasitas manajemen menyebabkan banyak masyarakat miskin tidak mendapatkan haknya untuk mendapatkan Jaminan kesehatan yang sebenarnya sudah disediakan pemeritah pusat. Selain disebabkan faktor kapasitas manajemen, rendahnya kinerja program Jamkesmas juga disebabkan adanya aspek politik yang berkembang di Kabupaten Banyumas. Kata kunci : Aspek politik, Kapasitas Manajemen, Kinerja Pemerintah Daerah, Pelayanan Kesehatan Masyarakat Miskin

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Reemployment Services in the Netherlands: A Comparative Study of Bureaucratic, Market, and Network Forms of Organization

Abstract: Jörgen Svensson is an assistant professor of sociology in the School of Management and Governance, University of Twente, the Netherlands. The authors have worked together on several topics in public governance research, especially in the fi eld of welfare state policies.

Cited by 10 publications

References 24 publications

A Preliminary Theory of Informal Accountability among Network Organizational Actors

A Preliminary Theory of Informal Accountability among Network Organizational Actors

The Transformation of Solidarity: Changing Risks and the Future of the Welfare State

Kinerja Program Kesehatan Dalam Menjangkau Masyarakat Miskin: Studi Tentang Kapasitas Manajemen Dalam Program Jaminan Kesehatan Masyarakat (Jamkesmas) Untuk Keluarga Miskin Di Kabupaten Banyumas

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