Redesigning the user interface of a healthcare management system for the elderly with a systematic usability testing method

Chiu, Ming‐Chuan; Huang, Po-Hsin; Tsao, S. Hoi

doi:10.1080/21681015.2019.1647883

Cited by 4 publications

(4 citation statements)

References 27 publications

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“…ICT tools and online participation are necessary as they give access to relevant information, not only for everyday living, but also for managing health-related issues and accessing digital public services. With that, ICT can increase the chances of an active inclusive living, enabling functional living, especially of older adults [ 35 ]. Different generations have different motives to function online.…”

Section: Introductionmentioning

confidence: 99%

“…The main differences are in the decrease in cognitive activity with aging, such as concentration issues, slower memory and processing of information, and decreases in physical activity, such as declining sight, trouble using fast-moving commands (touch systems and interactive screens), and the decline of other motor skills, the loss of skin elasticity (relevant for using fingerprint technology), etc. [ 35 ]. With aging, older adults experience more difficulties in learning how to use new digital products, so the demand for qualitative usability is higher.…”

Section: Introductionmentioning

confidence: 99%

“…On the other hand, older adults have longer attention spans than younger people, and are more patient in comparison. As Chiu [ 35 ] points out, “a digital interface design for the elderly population is expectedly more complex than such a design for younger users, making the optimum interface design more difficult to achieve using standard user-centered design techniques”.…”

Section: Introductionmentioning

confidence: 99%

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Family-Centered Design: Interactive Performance Testing and User Interface Evaluation of the Slovenian eDavki Public Tax Portal

Trilar

Sobočan

Duh

2021

Sensors

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This is the latest article in a series of research on the family-centered design concept. The theoretical context was revisited and expounded to support its usefulness in conjunction with a user-centered design approach within distinct application domains. A very important contribution is applied through the development of the instruments—website capture, a public testing platform, results processing and the Web Content Accessibility Guide 2.1 recommendation tool—to conduct unmoderated remote testing of user interfaces that corresponds to the requirements of general digitalization efforts as well as the response to current and future health risks. With this set of instruments, an experiment was conducted to address the differences in usage, and performance-wise and user-based evaluation methods, of the eDavki public tax portal, among two generations, adults and elderly citizens, and between an original and an adapted user interface that respects accessibility and other recommendations. The differences found are further discussed and are congruent to particularities that have been modified within interfaces.

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Family-Centered Design: Interactive Performance Testing and User Interface Evaluation of the Slovenian eDavki Public Tax Portal

Trilar

Sobočan

Duh

2021

Sensors

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“…Pastushenko, Hynek, and Hruška (2019) presented a method to generate realistic-looking dashboard samples for evaluating UI design metrics. Chiu, Huang, and Tzao (2019) redesigned the UI of a healthcare management system for the elderly, significantly improving its usability.…”

Section: Introductionmentioning

confidence: 99%

An information model‐based interface design method: A case study of cross‐channel platform interfaces

Chiu

2020

Hum Ftrs & Erg Mfg Svc

Self Cite

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Interface design involves large amounts of information and many complex processes. However, existing interface design methods have not addressed the potential to allocate information volume reasonably and effectively. In addition, current usability testing methods do not customize the weights of usability criteria for different displays. This study addresses the problem of too much information in the early stages of interface design and introduces the use of weighted usability criteria for developing different types of the user interface (UI) displays. An information model that can reasonably distribute information to varied interfaces to improve usability is presented. Using the analytic hierarchy process to weight usability criteria according to UI type, the proposed method generates convincing and objective usability test results. It handles the overall processing and effectively distributes information within a reasonable range, allowing designers to improve UI usability levels. Our findings compare the performance of an original interface and an improved interface, resulting in significant differences for both websites and mobile phone apps. This study provides a systematic interface design method enabling developers to use a core set of directions for developing more engaging interfaces and customizing usability criteria according to display type, resulting in more sophisticated and rewarding UI designs.

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Harnessing Technology for Efficient Coagulation Profile E-Reporting: A Design Thinking Approach

Nohuddin,

Singh,

Ch’ng

et al. 2023

Lecture Notes in Computer Science

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Redesigning the user interface of a healthcare management system for the elderly with a systematic usability testing method

Cited by 4 publications

References 27 publications

Family-Centered Design: Interactive Performance Testing and User Interface Evaluation of the Slovenian eDavki Public Tax Portal

Family-Centered Design: Interactive Performance Testing and User Interface Evaluation of the Slovenian eDavki Public Tax Portal

An information model‐based interface design method: A case study of cross‐channel platform interfaces

Harnessing Technology for Efficient Coagulation Profile E-Reporting: A Design Thinking Approach

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