Recovering the Human in the Network: Exploring Communicology as a Research Methodology in Digital Business Discourse

Maier, Craig T.; Deluliis, David

doi:10.1057/9781137405579_11

Cited by 4 publications

(4 citation statements)

References 12 publications

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“…I only just came out at 4pm’. The potentially negative consequences of this for employee well-being have been widely reported (Reinsch et al 2008; Maier & Deluliis 2015), but framing the problem as one of chronotopic imposition enables us to explore more holistically the shifts in behaviour, roles, relations, discourses, and codes of conduct triggered by an out-of-hours mobile message from one's boss.…”

Section: Negotiation Of Power In Mobile Chronotopesmentioning

confidence: 99%

“…I only just came out at 4pm'. The potentially negative consequences of this for employee well-being have been widely reported(Maier & Deluliis 2015;Reinsch et al 2008), but framing the problem as one of chronotopic imposition enables us to explore more holistically the shifts in behaviour, roles, relations, discourses, and codes of conduct triggered by an out-of-hours mobile message from one's boss.DISCUSSION AND CONCLUSIONThe concept of the mobile chronotope has enabled us to explore complex translocal mobile messaging exchanges from a holistic point of view that relates behaviours, roles and discourses within mobile interactions to wider contextual framings and timespace arrangements. Our analysis highlights how chronotope construction in mobile messaging exchanges is shaped by the flexible relationship between time and space afforded by mobile messaging and the embedding of mobile communication within multiple and shifting physical contexts.…”

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confidence: 99%

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The discursive construction of mobile chronotopes in mobile-phone messaging

Lyons

Tagg

2019

Lang. Soc.

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This article draws on data from an ethnographic project to explore the ways in which migrant micro-entrepreneurs exploit mobile messaging apps to co-construct mobile chronotopes: dynamic configurations of time and space negotiated by geographically separated participants, who draw on different contexts and frames of understanding. Analysis of mobile messages by two couples—Chinese butchers in Birmingham and Polish shop-owners in London—informed by interview and interactional data collected at work and home, suggests they discursively negotiate and exploit multiple chronotopic layers, creating complex intersections between virtual and physical spaces in everyday interactions. We focus on the role that multilingual and multimodal semiotic resources play in co-constructing mobile chronotopes. In particular, we explore critical junctures at which communicative expectations are challenged, rendering mobile chronotope negotiation visible. Our concept of the mobile chronotope has implications for both the theorisation of mobile phone communication and understanding how chronotopes function in contemporary transnational migrant discourse. (Chronotope, migrant entrepreneur, mobile messaging, transnational migration)*

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Section: Negotiation Of Power In Mobile Chronotopesmentioning

confidence: 99%

mentioning

confidence: 99%

The discursive construction of mobile chronotopes in mobile-phone messaging

Lyons

Tagg

2019

Lang. Soc.

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“…With few exceptions, however, the digital business communication literature tends to assume a distinction between people's personal or social use of social media and their working lives, portraying social media as a problem to be managed and, as Darics (2016: 199) points out, focusing on the 'outcomes' for the corporation. At the same time, however, there is some useful discussion of the potential communicative pressures that the mobile phone in particular may incur, namely due to employees' feeling of 'connected time' (Reinsch et al 2008); that is, the burden of being constantly available as the boundaries between work and home become increasingly blurred (Maier and Deluliis 2015).…”

Section: The Use Of Technologies In Business Settingsmentioning

confidence: 99%

Mobile messaging by migrant micro-entrepreneurs in contexts of superdiversity

Tagg¹,

Lyons²

2018

The Routledge Handbook of Language and Superdiversity

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This chapter explores an aspect of contemporary social life that is only now coming to the attention of either the superdiversity or business communication literature, that of the use of mobile phones by small business owners, including those who have migrated to the country where they now work. In contrast to research which points to the role played by the internet in fostering superdiversity, the chapter draws attention, firstly, to the use of mobile messaging apps by migrant micro-entrepreneurs in establishing ethnically and linguistically homogeneous social support networks; and, secondly, to the way in which their virtual interactions are grounded in their everyday social lives and business transactions. Importantly, the chapter documents how migrants draw resourcefully on their mobile phones as a tool for getting things done and maintaining relationships in contemporary superdiverse city spaces.

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“…The research occurs in professional environments across the world, ranging from Italy (Lenassi, 2015) to Norway (Skovholt, 2015) to Sweden (Fägersten, 2015) to Hong Kong (Mak & Lee, 2015) to India (Carrió-Pastor, 2015). The concluding chapters focus on theoretical perspectives on improving research and practice in digital business discourse (Darics, 2015a; Edelson, Kim, Scott, & Szendrey, 2015; Maier & Deluliis, 2015).…”

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confidence: 99%

Book Review: Digital Business Discourse

Cardon

2016

International Journal of Business Communication

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This book contains the most comprehensive collection of research about digital business discourse. It is an essential resource for all communication scholars interested in this area of study. With its easily readable and engaging content and style, it can also serve as an appropriate text for many communication courses with a focus on digital communication. Perhaps most noteworthy about this book is its focus on language and discourse in digital business communication. So often, research about emerging communication technologies dwells on the features of these technologies. This book, by contrast, provides a sorely needed emphasis on the way meaning is constructed in digital business discourse.Darics (2015b) opens the book by establishing the need for a work on digital business discourse given the growing popularity of and variation in digital communication situations. She recognizes the challenging nature of defining digital business discourse with the competing views of what constitute the terms business and discourse. She provides an excellent overview of each article contained in the book and how these are well positioned in the area of digital business discourse.Throughout the book, the various researchers provide compelling research and theory about the role of rhetoric, discourse, and language in digital business communication. These researchers come from diverse disciplines and geographic regions. They focus on many genres of digital business communication, including consumer

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Recovering the Human in the Network: Exploring Communicology as a Research Methodology in Digital Business Discourse

Cited by 4 publications

References 12 publications

The discursive construction of mobile chronotopes in mobile-phone messaging

The discursive construction of mobile chronotopes in mobile-phone messaging

Mobile messaging by migrant micro-entrepreneurs in contexts of superdiversity

Book Review: Digital Business Discourse

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