Recovering Destination from Devastation: Tourism, Image, and Economy Along the Hurricane Coasts

Schumann, Ronald L.

doi:10.1353/sgo.2013.0010

Cited by 9 publications

(4 citation statements)

References 45 publications

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Section: Literature Reviewmentioning

confidence: 99%

“…However, past recoveries after, e.g. terrorist attacks (Gurtner, 2016;Liu and Pratt, 2017), natural disasters (Rittichainuwat, 2006;Schumann, 2013) or pandemics (Pine and McKercher, 2004;Zeng et al, 2005) are no guarantee for slow-paced change resilience, nor for a way out of yet unseen crises. Precisely, scenario planning as a way of "thinking the unthinkable" ( Van der Heijden, 2005;Bishop et al, 2007), is a tool for communities and destinations to prepare for the unknown and build resilience (Oskam, 2022).…”

Section: Resiliencementioning

confidence: 99%

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The Covid-pandemic has ended. Again.

Oskam

Davis²

2022

JTF

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PurposeThe purpose of this paper is to discuss the evolving interpretations of the Covid crisis and its impact on hospitality and tourism.Design/methodology/approachScenario planning paper following Framework Foresight about the Covid pandemic and its impact on hospitality and tourism. Research input was gathered from research reports in different disciplines and discussions with an expert panel.FindingsThe paper argues that hypothesized recovery scenarios were founded on hope and inaccurate extrapolations, and that hospitality and tourism may head for permanently lower volumes.Research limitations/implicationsThe paper contributes to the debate on tourism resilience and hopeful visions of a sustainable restart.Practical implicationsInstead of just focusing on direct pandemic impact and that of governmental measures, a third variable of consumer confidence will be decisive, and more important than expected by many initially, in future scenarios for hospitality and tourism.Originality/valueThe proposed scenarios that were designed with executive level industry input have so far proven more realistic than prevalent views of a swift recovery.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Resiliencementioning

confidence: 99%

The Covid-pandemic has ended. Again.

Oskam

Davis²

2022

JTF

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“…While individual resilience and coping mechanisms were present within the photo gallery, traditional community-level recovery and resilience mechanisms were challenged. Typically, tourist-dependent economies look to quickly repair their image in the aftermath of a disaster in order to begin receiving tourists again and return to normal business operations (Schumann, 2013;; Mair et al, 2014). This quick turn-around was not possible in the crisis of the COVID-19 pandemic.…”

Section: Next Steps and Future Outlookmentioning

confidence: 99%

Miami in Transformation during the COVID-19 Pandemic: A Participatory Visual Culture Analysis

Witkowski

Vertovec

Silva

et al. 2021

eTropic

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While the impact of the COVID-19 pandemic has been felt around the world, Miami, Florida is one example of the specific and unique ways in which this pandemic is experienced. Drawing on the concepts of visual culture analysis and disaster literature, this article analyses how the COVID-19 pandemic transformed the everyday lives of people living in this subtropical American city. Specifically, this study draws on data collected from a digital participatory photography project implemented in July 2020, as the novel coronavirus began to rapidly spread. Through an inductive thematic analysis of participants’ photographs and captions, we discovered that the COVID-19 pandemic transformed not only basic daily needs but also lead to recognition of privilege and an awareness of the needs and vulnerabilities of others. While many of the complexities illustrated in this study are left unresolved, the photos and captions are useful examples of how visual depictions can be used to inform and realign the ways in which people interpret and respond to global public health crises.

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“…However, crises have detrimental and occasionally irreversible consequences for the health of tourism industries. Since tourism represents a vital component of many destinations' economic survival (Schumann, 2013), scholars have argued the need to protect the industry by proactively developing a plan of action for each stage of a potential disaster (Beirman, 2003). Crisis plans should include a strategic course of action to take before the crisis, during its occurrence, and after it has dissolved.…”

Section: Best Practices In Tourism Crisis Managementmentioning

confidence: 99%

Responding to Hurricanes Irma and Maria: An Exploration of Puerto Rico Tourism's Image Repair Efforts

Wiseman¹

2021

Preprint

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Tourists’ perceived image of a destination, including perceptions of safety and risk, play important roles in deciding whether or not to visit a destination. When crises strike a tourist destination, tourism organizations must work towards restoring their images to a favourable state. In the fall of 2017, hurricanes Irma and Maria swept through the Caribbean with devastating consequences. Puerto Rico, whose tourism industry plays a vital role in its economy, was particularly devastated by the hurricanes. In the wake of hurricanes Irma and Maria, Puerto Rico’s tourism sector was in a state of crisis whereby its economic health depended on tourism revenue. Since image plays a vital role in the health of Puerto Rico’s tourism industry, this Major Research Paper (MRP) seeks to analyze the use of image repair strategies employed by Puerto Rico’s official tourism organization, See Puerto Rico, across multiple online platforms and across varying stages of the hurricane crisis. Drawing from image repair theory (Benoit, 1997), texts and images found on See Puerto Rico’s website and Facebook page were analyzed by identifying the presence of denial, evading responsibility, reducing offensiveness, corrective action, and mortification strategies with the addition of informational and suffering strategies. Findings indicate that See Puerto Rico primarily employed bolstering, informational, corrective action, minimization, and suffering strategies throughout its website and Facebook page. Puerto Rico strived to restore its image by providing tourists select pieces of information regarding the status of Puerto Rico’s tourism industry and by showcasing the positive attributes of the islands. Part of See Puerto Rico’s image repair efforts involved ignoring the hurricanes and minimizing their seriousness and impacts to reassure tourists that they could still travel to Puerto Rico. The application of image repair theory in this study suggests that it can be used to help understand tourism organizations’ crisis responses to natural disasters.

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Recovering Destination from Devastation: Tourism, Image, and Economy Along the Hurricane Coasts

Cited by 9 publications

References 45 publications

The Covid-pandemic has ended. Again.

The Covid-pandemic has ended. Again.

Miami in Transformation during the COVID-19 Pandemic: A Participatory Visual Culture Analysis

Responding to Hurricanes Irma and Maria: An Exploration of Puerto Rico Tourism's Image Repair Efforts

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