Records management: a basis for organizational learning and innovation

Abstract

The understanding of (trans)formations related to organizational learning processes and knowledge recording can promote innovation. The objective of this study was to review the conceptual contributions of several studies regarding Organizational Learning and Records Management and to highlight the importance of knowledge records as an advanced management technique for the development and attainment of innovation. To accomplish this goal, an exploratory and multidisciplinary literature review was conducted. The results indicated that the identification and application of management models to represent knowledge is a challenge for organizations aiming to promote conditions for the creation and use of knowledge in order to transform it into organizational innovation. Organizations can create spaces and environments for local, regional, national, and global exchange with the strategic goal of generating and sharing knowledge, provided they know how to utilize Records Management mechanisms. Keywords:Knowledge. Organizational learning and innovation. Records management. Resumo Entender as (trans)formações das organizações à luz dos processos de aprendizagem organizacional vinculados aos do registro do conhecimento é recomendável para a promoção de inovações. O objetivo deste manuscrito é revisar aportes conceituais multirreferenciais sobre a aprendizagem organizacional e a gestão de documentos e destacar a importância dos registros do conhecimento como uma das técnicas de gerenciamento avançado para o desenvolvimento e o alcance de inovações. Para isso, utilizou

Configurational analysis on the causes of academic knowledge innovation in the social media environment

“…At present, theoretical perspectives involved mainly include knowledge-based theory ( Papa et al., 2018 ), social capital theory ( Li, 2015 ), social exchange theory ( Chen, 2016 ), communication visualization theory, motivation theory ( Ding, 2019 ), organizational atmosphere theory ( Chen, 2016 ), etc. Commonly mentioned influencing factors consist of structural capital (centrality, strength of the interactive relationship), cognitive capital (personal professional knowledge, consistency of values, shared language, as well as common vision), relationship capital (community recognition, familiarity, trust, reciprocity, and collectivism) ( Tang, 2015 ), network structure and communication mode of social media bring diversified and heterogeneous knowledge ( Cunha et al., 2013 ; Liao et al., 2010 ), workplace support ( Chen, 2016 ), income cognition, as well as commitment from the community ( Shi et al., 2017 ). In addition, the strategic ability of social media ( Nguyen et al., 2015 ), the complementary and balanced ability of traditional information sources and new media ( Roberts et al., 2016 ), individual media and information literacy ( Wang et al., 2019 ), information encounter ( Wan and Liu, 2021 ), communication visualization factors ( Ding, 2019 ), as well as organizational culture ( Patroni et al., 2016 ) may all result in the realization of innovation in the new media environment.…”