2023
DOI: 10.33395/jmp.v12i1.12517
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Recent Trends in Social Media Marketing Strategy

Wayan Sri Maitri,
Suherlan Suherlan,
Riyan Dwi Yulian Prakosos
et al.

Abstract: The development of technology and the internet has changed the way companies interact with their consumers. Social media marketing has become one of the increasingly important aspects of a company's marketing strategy. This study aims to analyse the current trends in social media marketing strategies. The focus of this study is primarily qualitative. Methods for gathering data include paying close attention to detail while viewing and recording data, and then using analytical techniques such as data reduction,… Show more

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Cited by 10 publications
(8 citation statements)
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“…The implementation of a responsive and efficient chatbot within companies has the potential to enhance customer satisfaction, diminish wait times, and optimise the overall customer experience. Furthermore, ChatGPT can be utilised to enhance efficacy within the realm of marketing and sales (Maitri et al, 2023). In the contemporary digital landscape, the engagement between corporations and prospective clientele is progressively taking place via online platforms and social media channels.…”
Section: Resultsmentioning
confidence: 99%
“…The implementation of a responsive and efficient chatbot within companies has the potential to enhance customer satisfaction, diminish wait times, and optimise the overall customer experience. Furthermore, ChatGPT can be utilised to enhance efficacy within the realm of marketing and sales (Maitri et al, 2023). In the contemporary digital landscape, the engagement between corporations and prospective clientele is progressively taking place via online platforms and social media channels.…”
Section: Resultsmentioning
confidence: 99%
“…They share posts because social media platforms offer a medium where they can freely express their opinions and say "me too"; want to announce what they do and show their life stories to other people on these platforms. Maitri et al (2023) state that social media allows individuals to express their views and thoughts freely and that their expressions can reach a wide audience. In some cases, however, individuals, due to extrinsic pressure or the motivation to inform the relevant authorities, may post certain incidents, acting upon their sense of responsibility.…”
Section: Securitymentioning
confidence: 99%
“…Social media, also known as social networking platforms, are digital platforms that enable users to interact, share content, and communicate online (Ausat, 2023;Azzaakiyyah, 2023). These are tools used by individuals and groups to connect, communicate, and engage in various types of online activities (Ferine et al, 2023;Maitri et al, 2023;Tarigan et al, 2023). Here are some key characteristics of social media: 1.…”
Section: Literature Review Social Mediamentioning
confidence: 99%