Receiving and Responding to WhatsApp Official Group  Messages Among Employees: An Early Interpretation Analysis

Omar, Nuredayu; Mustaffa, Che Su; Talib, Zuraidah Abu

doi:10.14419/ijet.v7i4.38.27633

Cited by 4 publications

(2 citation statements)

References 9 publications

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“…However, the current development of WhatsApp has presented a new service called WhatsApp Business that supports sales using WhatsApp. One of the features that has the most impact is sending messages in bulk, but there are still obstacles, namely only recipients who have added the sender's WhatsApp contact can receive the message [10]. Therefore, a program is needed that can replace the activities carried out by business actors for sending messages on WhatsApp so that promotions can be carried out more easily.…”

Section: Introductionmentioning

confidence: 99%

Automatic Screen Reader Using JITBIT for Sending Message on WhatsApp Messenger

Alam Rahmatulloh,

Faisal Muhammad Dzikry,

Rahmi Nur Shofa

et al. 2023

jinita

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The current sales trend uses more online transaction concepts. The use of digitalization in online transactions and marketing is very important for businesses in increasing sales results to the maximum and on target. One way to increase this is by promoting on social media such as WhatsApp. Limited consumer contact makes it difficult for business actors to carry out promotions, so a database of consumer contacts is needed that can be maximized. In addition, problems in the process of sending manual messages can be overcome by using automatic message-sending actions so that promotions can be carried out automatically and quickly. The sending process is assisted by an "IF-THEN" statement and a screen that can recognize color conditions so that the automatic action can be operated on other services. The main objective of this research is to create a service that can accommodate consumer contacts by sharing contacts between business actors and being able to send messages automatically on WhatsApp by utilizing JITBIT. The results of this study prove that using JITBIT can send messages automatically on WhatsApp and can be operated on other services such as web-based applications. The results of the tests that have been carried out show that the accuracy level of JITBIT can send messages 100% with a delivery speed of 12 – 12.39 seconds/message

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Section: Introductionmentioning

confidence: 99%

Automatic Screen Reader Using JITBIT for Sending Message on WhatsApp Messenger

Alam Rahmatulloh,

Faisal Muhammad Dzikry,

Rahmi Nur Shofa

et al. 2023

jinita

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“…Moreover, Statista reported that Malaysia is the second-highest country for WhatsApp market penetration after Saudi Arabia (Statista, 2018). In Malaysia, this mobile application technology was used as a communication and collaboration platform in organizations (Attalla et al , 2020; Omar et al , 2018; Ganasegeran et al , 2017) .…”

Section: Introductionmentioning

confidence: 99%

The process of decentralization through mobile instant messaging (MIM): a case study of event management in an organization

Ahmad

Bahri²,

Fauzi³

2022

JSIT

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Purpose This study aims to explore how the use of mobile instant messaging (MIM) in an organization has led to the decentralization of authority. Design/methodology/approach To achieve this aim, a study was conducted on a case site that had used MIM extensively to manage an event. Findings This study found that communication technology such as MIM can shift more authority to the lower-level committees through the processes of formation, delegation, control and dissolution. Originality/value The role of information systems and technology in affecting a decentralization process has been largely understudied. Additionally, the effect of communication technologies such as MIM on a decentralization process has been largely ignored. Therefore, this study theorizes the role of MIM in managing an event and how the technology has decentralized more authority from the top management to the lower-level committees.

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