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1994
DOI: 10.1002/hrm.3930330209
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Rearchitecting the human resources function at northern telecom

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Cited by 3 publications
(2 citation statements)
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“…In a case study of Albert Einstein Healthcare Network, the reason for designing and redesigning HR programs was to achieve organizational agility through contextual clarity, embedding core values, and enriching work practices (Shafer, Dyer, Kilty, Amos, & Ericksen, 2001). In the case of Northern Telecom (Kochanski & Randall, 1994), the HR function tackled the task of changing the fundamental form of the organization by reducing costs and improving performance, employee effectiveness, and satisfaction through the development of a strategic architecture that integrated workflows, structures, and the competency enhancement process. During the revitalization of Eastman Kodak, the key competencies under the rubric of HR excellence, a small number of core competencies, and an even smaller number of leverage competencies applicable to HR roles were the source of competitive advantage (Blancero, Boroski, & Dyer, 1996).…”
Section: Previous Researchmentioning
confidence: 99%
“…In a case study of Albert Einstein Healthcare Network, the reason for designing and redesigning HR programs was to achieve organizational agility through contextual clarity, embedding core values, and enriching work practices (Shafer, Dyer, Kilty, Amos, & Ericksen, 2001). In the case of Northern Telecom (Kochanski & Randall, 1994), the HR function tackled the task of changing the fundamental form of the organization by reducing costs and improving performance, employee effectiveness, and satisfaction through the development of a strategic architecture that integrated workflows, structures, and the competency enhancement process. During the revitalization of Eastman Kodak, the key competencies under the rubric of HR excellence, a small number of core competencies, and an even smaller number of leverage competencies applicable to HR roles were the source of competitive advantage (Blancero, Boroski, & Dyer, 1996).…”
Section: Previous Researchmentioning
confidence: 99%
“…The resulting organization had fundamentally changed its service delivery strategy: centralizing transactional services; assigning HR "primes" to the top levels of each strategic business unit and support function to provide strategic consulting support; and establishing geographically based HR organizations to provide organization development and employee relations services to the lower levels of management. The HR leadership team realized that development of the HR staff would be a key success factor for the new organization and that a competency-based approach would be a primary development strategy (Kochanski, 1994).…”
Section: The Casementioning
confidence: 99%