Ready or Not: Managers’ and Employees’ Different Perceptions of Digital Readiness

Abstract

Shared beliefs on digital readiness among management and employees are a precursor to successfully guide and implement organizational change. There is, however, little examination of how digital knowledge and skills are distributed among managers and employees, or whether their perceptions of digital readiness systematically differ. The findings of a survey of the banking industry reveal that, while there are similar perceptions of attitude and empowerment toward change, perceptions of individual readiness, competences, and innovation barriers differ significantly. This research advances the framework of change readiness toward digital readiness with theoretical as well as practical implications for digital transformation management.

Strategic innovation through outsourcing – A theoretical review

“…Evidently, failed innovation initiatives are not uncommon in practice (Weeks and Feeny, 2008;Whitley and Willcocks, 2011). More research in this vein may, for instance, uncover different states of digital readiness (Gfrerer et al, 2021) for strategic innovation efforts, or different reasons for failure and subsequent conflicts, and effective conflict resolution strategies (Lacity and Willcocks, 2017).…”

Analyzing the mechanism of strategic orientation towards digitization and organizational performance settings enduring employee resistance to innovation and performance capabilities

“…When forced to operate in an environment that is tough to use digitally, employees with inadequate digital awareness skills only know little. Such an individual will have difficulty with Gmail, some cloud technologies, social networking applications, and other programs that require a thorough understanding of their user interface and the underlying setups for security considerations ( Gfrerer et al, 2021 ).…”

Digital learning attributes and students’ academic achievement among Pakistani entrepreneurship students: Mediating role of student engagement

“…Students have access to various digital resources, including Microsoft word, workbooks, PowerPoint software, email, google search, communicators, classroom monitoring systems, and paraphrasing programs (Kim et al, 2019;Osman et al, 2021). For students from Pakistani business and entrepreneurship schools being "digitally ready" refers to their ability to use technology to their advantage to satisfy the objectives and standards of education (Gfrerer et al, 2021). The use of digital technologies by individuals, who are inherently skilled with technology because of their access to innovation contexts, tends to increase their student's engagement in students from Pakistani business and entrepreneurship schools (Abuže & L ¸ubkina, 2021).…”

“…(Hamutoglu et al, 2021) Believed that one requirement for students' interest in tasks and assignments was the school's positive psychological and social climate. According to Gfrerer et al (2021); Osman et al (2021), current school students exhibit a significant difference between their technology skills in academic educational experiences and those they use in informal settings. To boost their school achievement, students from Pakistani business and entrepreneurship schools considered to be digital readiness will be exposed to the school's e-learning attitudes.…”

“…Students from Pakistani business and entrepreneurship schools should be digitally prepared for higher education. This refers to their innovative learning abilities, attitudes, and competencies for utilizing digital technologies to satisfy educational goals and objectives (Gfrerer, Hutter, Füller, & Ströhle, 2021;Osman et al, 2021). In order to initially increase their academic performance skills, students from schools that are projected to be digital natives will be exposed to school eLearning environments.…”