2008 2nd IEEE International Conference on Digital Ecosystems and Technologies 2008
DOI: 10.1109/dest.2008.4635206
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Re-configurable VoIP interactive response

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“…Operational business hours can be extended, callers' waiting times reduced, and multiple users can be served simultaneously. Furthermore, IVR applications make it possible to incorporate advanced features such as Text to Speech (TTS) [9] to further enhance service quality and student' satisfaction. One of many possibilities of this system is that the tests become available via phone, in the same way as taking online tests using PC.…”
Section: A E-learning Ecosystemmentioning
confidence: 99%
“…Operational business hours can be extended, callers' waiting times reduced, and multiple users can be served simultaneously. Furthermore, IVR applications make it possible to incorporate advanced features such as Text to Speech (TTS) [9] to further enhance service quality and student' satisfaction. One of many possibilities of this system is that the tests become available via phone, in the same way as taking online tests using PC.…”
Section: A E-learning Ecosystemmentioning
confidence: 99%