Quality indicators for business process models from a gateway complexity perspective

Sánchez-González, Laura; García, Félix; Ruíz, Francisco; Mendling, Jan

doi:10.1016/j.infsof.2012.05.001

Cited by 58 publications

(33 citation statements)

References 38 publications

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“…The knowledge layer represents relationships between cognitive cornerstones. It consists of seven quality types that parallel the physical layer quality types, four of which relate to model quality 2 : perceived syntactic quality, perceived semantic quality, perceived intensional quality, and perceived empirical quality. Whereas the physical layer quality types are defined objectively, the corresponding knowledge layer quality types recognize a ''subjective'' notion of quality as perceived by the user or modeler.…”

Section: Discussionmentioning

confidence: 99%

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A systematic literature review of studies on business process modeling quality

de¹,

Snoeck²,

Reijers³

et al. 2015

Information and Software Technology

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Document VersionPublisher's PDF, also known as Version of Record (includes final page, issue and volume numbers) Please check the document version of this publication:• A submitted manuscript is the author's version of the article upon submission and before peer-review. There can be important differences between the submitted version and the official published version of record. People interested in the research are advised to contact the author for the final version of the publication, or visit the DOI to the publisher's website.• The final author version and the galley proof are versions of the publication after peer review.• The final published version features the final layout of the paper including the volume, issue and page numbers. Link to publication Citation for published version (APA):Moreno-Montes de Oca, I., Snoeck, M., Reijers, H. A., & Rodríguez-Morffi, A. (2015). A systematic literature review of studies on business process modeling quality. Information and Software Technology, 58, 187-205. DOI: 10.1016/j.infsof.2014.07.011 General rights Copyright and moral rights for the publications made accessible in the public portal are retained by the authors and/or other copyright owners and it is a condition of accessing publications that users recognise and abide by the legal requirements associated with these rights.• Users may download and print one copy of any publication from the public portal for the purpose of private study or research.• You may not further distribute the material or use it for any profit-making activity or commercial gain • You may freely distribute the URL identifying the publication in the public portal ? Take down policyIf you believe that this document breaches copyright please contact us providing details, and we will remove access to the work immediately and investigate your claim. b s t r a c tContext: Business process modeling is an essential part of understanding and redesigning the activities that a typical enterprise uses to achieve its business goals. The quality of a business process model has a significant impact on the development of any enterprise and IT support for that process.Objective: Since the insights on what constitutes modeling quality are constantly evolving, it is unclear whether research on business process modeling quality already covers all major aspects of modeling quality. Therefore, the objective of this research is to determine the state of the art on business process modeling quality: What aspects of process modeling quality have been addressed until now and which gaps remain to be covered? Method: We performed a systematic literature review of peer reviewed articles as published between 2000 and August 2013 on business process modeling quality. To analyze the contributions of the papers we use the Formal Concept Analysis technique. Results: We found 72 studies addressing quality aspects of business process models. These studies were classified into different dimensions: addressed model quality type, research goal, research method, and type ...

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Section: Discussionmentioning

confidence: 99%

“…As-is models help to understand the work that needs to be supported by information systems. Designing high quality to-be business process models is a prerequisite for leveraging the benefits of process improvement and it is crucial for the design of information systems [2]. Good process model design can help to avoid errors right from the start.…”

mentioning

confidence: 99%

A systematic literature review of studies on business process modeling quality

de¹,

Snoeck²,

Reijers³

et al. 2015

Information and Software Technology

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“…Sánchez- González et al (2012) propõe seis métricas para mensurar a complexidade de um modelo de processo de negócio. Uma das métricas adotadas é a proposta Control-Flow Complexity (CFC) de Cardoso (2008).…”

Section: Quality Indicators For Business Process Models From a Gatewaunclassified

“…Quality indicators for business process models from a gateway complexity perspective (Sánchez-González et al 2012) Apresentam 6 métricas para avaliar a complexidade de um processo de negócio. Uma delas é a CFC de Cardoso (2008).…”

Section: Dois Estudos De Casounclassified

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Proposta De Modelo De Medições Para Contratação Do Gerenciamento De Processo De Negócio (Bpm - Business Process Management)

Calazans

Kosloski

Guimarães

2016

JISTEM

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Quality measures for ETL processes: from goals to implementation

Theodorou

Abelló

Lehner

et al. 2015

Concurrency and Computation

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SUMMARYETL processes play an increasingly important role for the support of modern business operations. These business processes are centred around artifacts with high variability and diverse lifecycles, which correspond to key business entities. The apparent complexity of these activities has been examined through the prism of Business Process Management, mainly focusing on functional requirements and performance optimization. However, the quality dimension has not yet been thoroughly investigated and there is a need for a more human-centric approach to bring them closer to business-users requirements. In this paper we take a first step towards this direction by defining a sound model for ETL process quality characteristics and quantitative measures for each characteristic, based on existing literature. Our model shows dependencies among quality characteristics and can provide the basis for subsequent analysis using Goal Modeling techniques. We showcase the use of Goal Modeling for ETL process design through a use case, where we employ the use of a goal model that includes quantitative components (i.e., indicators) for evaluation and analysis of alternative design decisions.

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Quality indicators for business process models from a gateway complexity perspective

Cited by 58 publications

References 38 publications

A systematic literature review of studies on business process modeling quality

A systematic literature review of studies on business process modeling quality

Proposta De Modelo De Medições Para Contratação Do Gerenciamento De Processo De Negócio (Bpm - Business Process Management)

Quality measures for ETL processes: from goals to implementation

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