2017
DOI: 10.1051/matecconf/201713400009
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Quality Assessment in the Logistics of Rail Passenger Transport

Abstract: Abstract. The article is focused on analysis and rating of the quality in the passenger railway transport logistics. At first is described the relationships between logistics and transport, logistical demands for transport and functions of logistics in rail transport. In the third chapter is explained quality assessment including the description of the quality indicators in passenger rail transport and making a proposal of the new methodology for this rating. Consequently this methodology is tested for chosen … Show more

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Cited by 16 publications
(8 citation statements)
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“…Passenger transport is generally considered as an activity, which arises as the consequence of spatial division of places, where people are in exact time and their need to move. Motivators for moving could be commuting (job or education), dealing with personal or working matters, travelling for vacation (hiking, sport, health, cultural and social facilities), visiting relatives and friends [8].…”
Section: Technological Aspects Of Railway Passanger Transportmentioning
confidence: 99%
“…Passenger transport is generally considered as an activity, which arises as the consequence of spatial division of places, where people are in exact time and their need to move. Motivators for moving could be commuting (job or education), dealing with personal or working matters, travelling for vacation (hiking, sport, health, cultural and social facilities), visiting relatives and friends [8].…”
Section: Technological Aspects Of Railway Passanger Transportmentioning
confidence: 99%
“…Staff behaviour is also very important, because their function is not only checking the travel ticket, but also provide information about traveling and they must induce a good feeling among passengers. (Dedik et al, 2017) Entire quality is defined as an ability to satisfy all requirements of customers. Specific signs for services in transport are insubstantiality, impossibility to store, inseparability, variability, complexity and uniqueness.…”
Section: Quality Criteria Of Passenger Transportationmentioning
confidence: 99%
“…The regulation stipulates the establishment of a "one-stop-shop" for each railway freight corridor. The primary objective is to manage the requests for the infrastructure capacity for railway freight trains that pass at one border along the corridor [5]. The current corridors ensure the connection of ports, and larger and smaller cities.…”
Section: The Current Freight Corridors By Rnementioning
confidence: 99%