Quality and perceived usefulness of process models

Rittgen, Peter

doi:10.1145/1774088.1774105

Cited by 28 publications

(19 citation statements)

References 40 publications

(39 reference statements)

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“…Para a definição da medição na avaliação é utilizado o GQM (Goal, Question, Metric) [Basili, Caldeira e Rombach 1994] definido as questões de análise, medidas e um questionário para a coleta de feedback dos especialistas. As questões de análise e medidas são criadas com base nas seguintes características que estão relacionadas à qualidade de um processo [Rittgen 2010;Matook e Induska 2009;Porter, Votta e Basili 1995;Davis 1989]: ambiguidade, consistência, completude, compreensibilidade, corretude, flexibilidade, usabilidade e utilidade.…”

Section: Figura 1 Metodologia De Pesquisaunclassified

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ENgAGED: Um Processo de Desenvolvimento de Jogos para Ensinar Computação

Battistella

2016

Anais Do XXVII Simpósio Brasileiro De Informática Na Educação (SBIE 2016)

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Section: Figura 1 Metodologia De Pesquisaunclassified

“…O conceito de qualidade do processo foi decomposto com base na literatura [Rittgen 2010;Matook e Induska 2009;Porter, Votta e Basili 1995;Davis 1989] em questões de análise conforme apresentado na Tabela 4. QA 2) O processo é consistente?…”

Section: Definição Da Avaliaçãounclassified

ENgAGED: Um Processo de Desenvolvimento de Jogos para Ensinar Computação

Battistella

2016

Anais Do XXVII Simpósio Brasileiro De Informática Na Educação (SBIE 2016)

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“…Advantages of using business process models are, for example, obtaining a common understanding of a company's business processes [2], or enabling the discovery of improvement opportunities [3]. Literature emphasizes that a good understanding of a process model has positive influence on the success of a modeling initiative [4].…”

Section: Introductionmentioning

confidence: 99%

Visualization of the Evolution of Layout Metrics for Business Process Models

Haisjackl

Burattin

Soffer

et al. 2017

Business Process Management Workshops

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Abstract. Considerable progress regarding impact factors of process model understandability has been achieved. For example, it has been shown that layout features of process models have an effect on model understandability. Even so, it appears that our knowledge about the modeler's behavior regarding the layout of a model is very limited. In particular, research focuses on the end product or the outcome of the process modeling act rather than the act itself. This paper extends existing research by opening this black box and introducing an enhanced technique enabling the visual analysis of the modeler's behavior towards layout. We demonstrate examples showing that our approach provides valuable insights to better understand and support the creation of process models. Additionally, we sketch challenges impeding this support for future research.

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“…Many theories and practical experiments have been established to evaluate IS through a post-implementation process using Usefulness as parameter. Examples include the Technology Acceptance Model (TAM -Davis 1989) and its variants (Lucas & Spitler 1999), the Theory of Planned Behaviour (TPB -Gordon 2006), the analysis of acceptability of a computer system (Nielsen 1993), and the analysis of model quality (Rittgen 2010).…”

Section: Introductionmentioning

confidence: 99%

Usefulness and perceived usefulness of Decision Support Systems (DSSs) in participatory forest planning: the final users’ point of view

Pastorella¹,

Borges²,

Meo³

2016

iForest

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, Isabella De Meo (3)In recent decades, the focus of forestry Decision Support Systems (DSSs) has expanded to consider the social dimension of forestry and to support participatory decision-making. A large number of models and tools have become available to solve forest management planning problems. The Usefulness of a DSS depends on the range of tools that it incorporates, and many researches have been developed to evaluate DSSs using Usefulness as parameter. The assessment of Usefulness concerns the effectiveness of a DSS. Furthermore, most assessments take into account the degree of Perceived Usefulness, which is considered an indicator of the impact a system has on job performance. The present study focuses on the analysis of final users' point of view on the Usefulness and Perceived Usefulness of DSSs in participatory forest planning. The research investigates how forest users' characteristics and context influence their views on the potentialities of DSSs to enhance both the various phases of the participatory planning process (Usefulness) and job performance (Perceived Usefulness). The study is based on quantitative data collected through two questionnaires e-mailed to a sample of 150 DSSs end users. The questionnaires focused on Usefulness and on Perceived Usefulness topics, respectively. Results indicate that special attention must be given to motivating respondents with a clear explanation of the survey objectives when e-mailing questionnaires. Moreover, results show that, in general, respondents consider DSSs useful at each step of the participatory process, despite differences emerge among steps. The research also shows that respondents' Perceived Usefulness of DSSs was higher before actually engaging with DSSs. Furthermore, the results highlight differences in Perceived Usefulness to improve job performance, suggesting that the use of DSSs may actually improve job performance more than expected. Specifically, results indicate that improving the technical descriptions of methodologies incorporated in a DSS may contribute to increasing the Perceived Usefulness. The information provided within this research contributes to the advancement of knowledge regarding the Usefulness of DSSs as perceived by forest stakeholders, which in turn supports the improvement of DSS architectures and the development of participatory processes in forest management planning.

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Quality and perceived usefulness of process models

Cited by 28 publications

References 40 publications

ENgAGED: Um Processo de Desenvolvimento de Jogos para Ensinar Computação

ENgAGED: Um Processo de Desenvolvimento de Jogos para Ensinar Computação

Visualization of the Evolution of Layout Metrics for Business Process Models

Usefulness and perceived usefulness of Decision Support Systems (DSSs) in participatory forest planning: the final users’ point of view

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