Qualit�tsmanagement in einer radiologischen Abteilung

Fischer, Ulrike; Vosshenrich, R.; Baum, Friedemann; Schorn, C.; Funke, M.; Strasser, Gerhard F.; Staudacher, J.; Grabbe, E

doi:10.1007/s00117-002-0723-4

Cited by 6 publications

(6 citation statements)

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“…[396][397][398][399] In the other study, the intervention had no significant effect on the majority of the outcomes and a small positive effect on one only: satisfaction with service provided by the receptionist. 261 All of the studies used a prospective cohort design, mostly with historical controls, so there is nothing to choose between them in terms of study methodology.…”

Section: Resultsmentioning

confidence: 99%

“…Such outcomes included staff perceptions of care, 253 staff attitude or beliefs, 254,255 staff knowledge, [256][257][258][259] numbers of hours slept by residents 260 and, rather than a measure of an individual's own job satisfaction, co-worker satisfaction with waiting times 261 and staff satisfaction with a service. 262 Firmer conclusions may be drawn on account of the greater homogeneity of relationships studied within, and across, sections.…”

Section: Discussionmentioning

confidence: 99%

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Systematic review of the links between human resource management practices and performance

Patterson

Rick²,

Wood³

et al. 2010

Health Technol Assess

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How to obtain copies of this and other HTA programme reports An electronic version of this title, in Adobe Acrobat format, is available for downloading free of charge for personal use from the HTA website (www.hta.ac.uk). A fully searchable DVD is also available (see below).Printed copies of HTA journal series issues cost £20 each (post and packing free in the UK) to both public and private sector purchasers from our despatch agents.Non-UK purchasers will have to pay a small fee for post and packing. For European countries the cost is £2 per issue and for the rest of the world £3 per issue. How to order:-fax (with credit card details) -post (with credit card details or cheque) -phone during office hours (credit card only).Additionally the HTA website allows you to either print out your order or download a blank order form. Contact details are as follows:Synergie UK (HTA Department) Digital House, The Loddon Centre Wade Road Basingstoke Hants RG24 8QW Email: orders@hta.ac.uk Tel: 0845 812 4000 -ask for 'HTA Payment Services' (out-of-hours answer-phone service) Fax: 0845 812 4001 -put 'HTA Order' on the fax header Payment methods Paying by chequeIf you pay by cheque, the cheque must be in pounds sterling, made payable to University of Southampton and drawn on a bank with a UK address. Paying by credit cardYou can order using your credit card by phone, fax or post. SubscriptionsNHS libraries can subscribe free of charge. Public libraries can subscribe at a reduced cost of £100 for each volume (normally comprising 40-50 titles). The commercial subscription rate is £400 per volume (addresses within the UK) and £600 per volume (addresses outside the UK). Please see our website for details. Subscriptions can be purchased only for the current or forthcoming volume. How do I get a copy of HTA on DVD?Please use the form on the HTA website (www.hta.ac.uk/htacd/index.shtml). HTA on DVD is currently free of charge worldwide.The website also provides information about the HTA programme and lists the membership of the various committees. HTA NIHR Health Technology Assessment programmeT he Health Technology Assessment (HTA) programme, part of the National Institute for Health Research (NIHR), was set up in 1993. It produces high-quality research information on the effectiveness, costs and broader impact of health technologies for those who use, manage and provide care in the NHS. 'Health technologies' are broadly defined as all interventions used to promote health, prevent and treat disease, and improve rehabilitation and long-term care. The research findings from the HTA programme directly influence decision-making bodies such as the National Institute for Health and Clinical Excellence (NICE) and the National Screening Committee (NSC). HTA findings also help to improve the quality of clinical practice in the NHS indirectly in that they form a key component of the 'National Knowledge Service'. The HTA programme is needs led in that it fills gaps in the evidence needed by the NHS. There are three routes to the start of project...

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Section: Resultsmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Systematic review of the links between human resource management practices and performance

Patterson

Rick²,

Wood³

et al. 2010

Health Technol Assess

View full text Add to dashboard Cite

show abstract

“…Wartezeiten der Patienten und die Zeit der Befunderstellung sind dabei typische Indikatoren [10,19]. Befragungen der Zuweiser machen hier einen auffallend geringen Anteil der untersuchten Qualitätskennzahlen aus.…”

Section: Zuweiserorientierungunclassified

“…Die von uns vorgelegten Kennzahlen zeigen, dass speziell auch durch den Einsatz des Qualitätsmanagements an einer radiologischen Universitätsklinik eine nachhaltige Verbesserung in den Bereichen der Lehre, Forschung, Aus-und Weiterbildung bei gleichzeitiger Optimierung im Bereich der Krankenversorgung durch verstärkte Zuweiserorientierung möglich ist. Berücksicht werden muss aber sicherlich auch, dass die Erfassung von Kennzahlen und die Etablierung und Aufrechterhaltung eines QMSystems einen oft nicht unerheblichen personellen Einsatz fordern [3, 8,10]. Kennzahlen zum Abteilungscontrolling, Forschungs-und Lehrevaluationen sind nur durch zusätzliche abteilungsübergreifende Erfassungen und Personaleinsatz sinnvoll evaluierbar.…”

unclassified

Qualitätsmanagement nach DIN ISO 9001 an einer radiologischen Universitätsklinik: Messbare Veränderungen der universitären Kennzahlen nach der Zertifizierung ?

Lorenzen

Habermann²,

Utler³

et al. 2009

Fortschr Röntgenstr

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“…Die von uns vorgelegten Kennzahlen zeigen, dass speziell auch durch den Einsatz des Qualitätsmanagements an einer radiologischen Universitätsklinik eine nachhaltige Verbesserung in den Bereichen der Lehre, Forschung, Aus-und Weiterbildung bei gleichzeitiger Optimierung im Bereich der Krankenversorgung durch verstärkte Zuweiserorientierung möglich ist. Berücksicht werden muss aber sicherlich auch, dass die Erfassung von Kenn-zahlen und die Etablierung und Aufrechterhaltung eines QM-Systems einen oft nicht unerheblichen personellen Einsatz fordern [3,8,10]. Kennzahlen zum Abteilungscontrolling, Forschungs-und Lehrevaluationen sind nur durch zusätzliche abteilungsübergreifende Erfassungen und Personaleinsatz sinnvoll evaluierbar.…”

unclassified

Qualitätsmanagement nach DIN ISO 9001 an einer radiologischen Universitätsklinik: Messbare Veränderungen der universitären Kennzahlen nach der Zertifizierung ?

Lorenzen¹,

Habermann²,

Utler³

et al. 2011

TumorDiagn u Ther

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Qualit�tsmanagement in einer radiologischen Abteilung

Abstract: A quality management in a radiological department allows an optimisation of the internal and external interactions. However, the guidance of a well-experienced adviser is as essential as the continuous control of successful finished measures.

Cited by 6 publications

References 0 publications

Systematic review of the links between human resource management practices and performance

Systematic review of the links between human resource management practices and performance

Qualitätsmanagement nach DIN ISO 9001 an einer radiologischen Universitätsklinik: Messbare Veränderungen der universitären Kennzahlen nach der Zertifizierung ?

Qualitätsmanagement nach DIN ISO 9001 an einer radiologischen Universitätsklinik: Messbare Veränderungen der universitären Kennzahlen nach der Zertifizierung ?

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