Systematic review of the links between human resource management practices and performance

Abstract

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An analysis of the direct and mediated effects of employee commitment and supply chain integration on organisational performance

“…There is clear evidence of the mediating role of EC between workforce management practices and firm performance in previous research in the area of human resources (Elorza et al, 2011;Patterson et al, 2010). In other words, when the effects of workforce management practices on performance are analysed without including EC in the model, these effects are significant and positive.…”

“…EC can be developed through the implementation or deployment of High Commitment Work Practices, such as job-based skill training, formal performance management, job security, job enrichment, work teams, and suggestion systems. All these practices aim to drive up skill levels, motivation and empowerment, which are the levers that deploy worker commitment (Guest, 2001;Patterson et al, 2010;Marin-Garcia, 2013). …”

Managing Faecal INcontinence in people with advanced dementia resident in Care Homes (FINCH) study: a realist synthesis of the evidence

“…According to the report, it was possible to increase staff knowledge, but implementation of the programme and improvement of resident outcomes were contingent on other contextual factors, such as staff having sufficient time, role clarity and ongoing management support. 198 A 2010 Health Technology Assessment systematic review 199 of the links between human resource management practices and performance are identified some potentially effective practices for both health and non-health areas: practices that enhance employee autonomy and control, involve employees in the design and implementation of changes and recognising the importance of feedback. These resonate strongly with the findings from this synthesis.…”

Calidad de servicio: satisfacción usuaria desde la perspectiva de enfermería

“…El mal estado de salud física, en cambio, predice sentencias menos positivas de aspectos tales como la limpieza del edificio, la confidencialidad de la consulta con el médico de cabecera, entre otros, siendo todos estos aspectos estadísticamente significativos (17) . Una revisión sistemática realizada al respecto por Patterson, et al (18) en Reino Unido, evidencia que en la literatura de salud la participación de los empleados en grupos de mejora continua de la calidad, obtienen mejores resultados de salud en sus usuarios. Desde otra perspectiva un estudio realizado en EEUU evidencia que en los hospitales que tienen un mayor número de personal de enfermería puede estar asociado con una mejor experiencia para los pacientes (19) .…”