Pygmalion leadership: Theory and application to the hotel industry

Kim, Min-Seong; Kim, Soonho; Koo, Dong-Woo; Cannon, Debra

doi:10.1080/15256480.2017.1383963

Cited by 8 publications

(8 citation statements)

References 70 publications

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“…Pygmalion leadership is a type of leadership that is important to motivate followers and their effectiveness (Kim et al , 2019). Based on Karakowsky et al (2012), the Pygmalion effect refers to increased subordinates' performance by increased supervisory expectations, it commences with the optimistic prospects of a leader toward subordinates.…”

Section: Concept Of Leadership Styles In Hospitalitymentioning

confidence: 99%

A systematic and critical review of leadership styles in contemporary hospitality: a roadmap and a call for future research

Elkhwesky

Salem

Ramkissoon

et al. 2022

IJCHM

100

107

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Purpose The purpose of this paper is to provide an overview of leadership styles in the hospitality industry. It also demonstrates theories used in hospitality leadership styles research, identifies the main outcomes and highlights gaps for future research. Design/methodology/approach This paper presents a comprehensive review of the 79 articles on leadership styles in the hospitality context spanning over 13 years (2008–2020) and extends the scope in distinctive means. Findings This review has demonstrated that leadership styles research in hospitality has made progress in the past 13 years; however, there are conceptual and empirical overlaps among different leadership styles in hospitality. There is a lack of research on antecedents and integrating theories in studies. This review has revealed that several leadership styles have not been rigorously examined in hospitality research with their outcomes. Research limitations/implications The search strategy used to find articles published in Web of Science about leadership styles in hospitality was restricted to title to boost the accuracy of the subsequent literature. Practical implications By following the guidance presented in this review, the authors expect to advance and maintain hospitality leadership research to provide substantive insights into the context of hospitality leadership over the coming years. Originality/value To the best of the authors’ knowledge, this study is one of the first to undertake a comprehensive understanding of various leadership styles in the hospitality context. This study provides a comprehensive projected research agenda to demonstrate theoretical discourses and empirical research. Overall, this critical review presents a holistic idea of the focus of the prior studies and what should be highlighted in future studies.

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Section: Concept Of Leadership Styles In Hospitalitymentioning

confidence: 99%

A systematic and critical review of leadership styles in contemporary hospitality: a roadmap and a call for future research

Elkhwesky

Salem

Ramkissoon

et al. 2022

IJCHM

100

107

View full text Add to dashboard Cite

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“…The influence of grit on long-term orientation (e.g., continuous career development in the hotel industry) needs to be applied to the context of hotel employment because employee turnover is a serious issue for many hotel companies worldwide (Kim, Kim, Koo, & Cannon, 2017). This problem requires hotel managers to hire and train new staff frequently to maintain a standardized quality of service (Yang, 2008).…”

Section: Introductionmentioning

confidence: 99%

The Role of Grit in Enhancing Job Performance of Frontline Employees: The Moderating Role of Organizational Tenure

Kim¹,

Lee²,

Kim³

2019

Advances in Hospitality and Leisure

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This study investigates the role of grit in a work setting as well as interrelationships among work-related constructs among frontline employees of hotels. Based on the framework of grit and work-related constructs, this study proposes and tests a model that attempts to understand the dynamic relationship among the two dimensions of grit, customer orientation, job satisfaction, and job performance, with an emphasis on the moderating role of organizational tenure. The results indicate that consistency of interest significantly influences customer orientation, whereas perseverance of effort significantly affects job satisfaction. Job performance is significantly influenced by customer orientation and job satisfaction. The paths from perseverance of effort to customer orientation, from perseverance of effort to job satisfaction, and from consistency of interest to job satisfaction are significantly moderated by organizational tenure.

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“…The well-documented association between leadership and performance from the human resource management literature [16,17] suggests that a similar relationship may occur in the undergraduate classroom. Therefore, this study proposes that professors, serving as a leader in the classroom, can apply leadership theories to positively influence student academic performance and increase the students' trust of the professors.…”

Section: Literature Reviewmentioning

confidence: 96%

Academic Success through Engagement and Trust Fostered by Professor Leadership Style

2023

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This study focused on professor leadership styles and investigated the impacts of various leadership characteristics on student academic performance as well as students’ perceptions of class engagement and trust toward a professor. Using multiple leaderships styles to estimate a model of the relationship between faculty leadership styles and student outcomes provides for a broader view compared to previous research. The empirical results indicated that student perception of class engagement was significantly influenced by a professor’s emotional leadership, Pygmalion leadership, and charismatic leadership. Further, student perception of trust toward a professor was significantly affected by the professor’s transformational leadership, Pygmalion leadership, and charismatic leadership. Lastly, student academic performance was significantly impacted by class engagement. This research provides practical applications for enhancing student academic performance with the adoption of relevant leadership styles in higher education classes.

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Pygmalion leadership: Theory and application to the hotel industry

Cited by 8 publications

References 70 publications

A systematic and critical review of leadership styles in contemporary hospitality: a roadmap and a call for future research

A systematic and critical review of leadership styles in contemporary hospitality: a roadmap and a call for future research

The Role of Grit in Enhancing Job Performance of Frontline Employees: The Moderating Role of Organizational Tenure

Academic Success through Engagement and Trust Fostered by Professor Leadership Style

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