Putting on the Thinking Cap: Using NeuroIS to Understand Information Processing Biases in Virtual Teams

Minas, Randall K.; Potter, Robert F.; Dennis, Alan R.; Bartelt, Valerie L.; Bae, Soyoung

doi:10.2753/mis0742-1222300403

Cited by 93 publications

(57 citation statements)

References 70 publications

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“…Practitioner-focused strategy writing emphasizes the need for managers to consider the effects of the bias (Schoemaker & Day, 2009;Urbany, Reynolds, & Phillips, 2008). Thus it seems clear that confirmation bias represents a fundamental aspect of how individuals process information, regardless of setting or context (e.g., Duong, Pescetto, & Santamaria, 2014, Minas, Potter, Dennis, Bartelt, & Bae, 2014.…”

Section: The Implications Of Social Psychology and Social Cognition Tmentioning

confidence: 99%

Confirmation bias in individual-level perceptions of psychic distance: An experimental investigation

Baack

Dow²,

Parente

et al. 2015

J Int Bus Stud

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In this article we draw from social cognition theory to explore the influence of confirmation bias on perceptions of psychic distance. Despite the prominence of psychic distance, and other forms of distance, as potential predictor variables in international business (IB) research, very little work has been done exploring the factors and processes that shape a decision maker's perceptions of distance. We argue in this article that social cognition theory can help fill that void. Specifically, we hypothesize that confirmation bias may influence managers' processing of information concerning differences between cultures. Such a bias may cause managers to attend more to information that confirms pre-existing beliefs, and discount information that contradicts pre-existing beliefs, thus biasing their perceptions of psychic distance. Using an experimental approach, the impact of confirmation bias on perceptions of psychic distance is confirmed in a sample of 200 Australian managers. The observed changes in perceptions are also associated with changes in perceptions of risk and preferences for entry modes in a hypothetical business scenario. As a result this article demonstrates how the application of social psychology theories and methods can provide new theoretical perspectives to explain when, how, and why individual-level perceptions of psychic distance might diverge from national-level averages.

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Section: The Implications Of Social Psychology and Social Cognition Tmentioning

confidence: 99%

Confirmation bias in individual-level perceptions of psychic distance: An experimental investigation

Baack

Dow²,

Parente

et al. 2015

J Int Bus Stud

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show abstract

“…Minas et al . (), like Woolley et al . (), explored novel team decision‐making processes, but used an EEG approach (to assess cognition) in combination with psychophysiological measures (EDA [skin conductance] and EMG [activation of the facial corrugator muscle], to assess emotion).…”

Section: Neuroscientific Studies Of Decision‐making Within Organizationsmentioning

confidence: 99%

How Organizational Cognitive Neuroscience Can Deepen Understanding of Managerial Decision‐making: A Review of the Recent Literature and Future Directions

Butler

O'Broin

Lee

et al. 2015

Int J Management Reviews

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There is growing interest in exploring the potential links between human biology and management and organization studies, which is bringing greater attention to bear on the place of mental processes in explaining human behaviour and effectiveness. The authors define this new field as organizational cognitive neuroscience (OCN), which is in the exploratory phase of its emergence and diffusion. It is clear that there are methodological debates and issues associated with OCN research, and the aim of this paper is to illuminate these concerns, and provide a roadmap for rigorous and relevant future work in the area. To this end, the current reach of OCN is investigated by the systematic review methodology, revealing three clusters of activity, covering the fields of economics, marketing and organizational behaviour. Among these clusters, organizational behaviour seems to be an outlier, owing to its far greater variety of empirical work, which the authors argue is largely a result of the plurality of research methods that have taken root within this field. Nevertheless, all three clusters contribute to a greater understanding of the biological mechanisms that mediate choice and decision-making. The paper concludes that OCN research has already provided important insights regarding the boundaries surrounding human freedom to act in various domains and, in turn, self-determination to influence the workplace. However, there is much to be done, and emerging research of significant interest is highlighted.

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“…For example, differentiation between "good" and "bad" decisions can be analyzed by means of anticipatory SCRs [5, p. 332] Several current examinations focusing on decision making within IS research [42][43][44][45][46][47][48]. EDA can be used to measure the emotional response as component of the decisionmaking process [11,12]. Hence, applying EDA in this context might enable us to investigate the following: 1.…”

Section: Discussion Implication and Future Researchmentioning

confidence: 99%

“…In the context of auction bidding, Hariharan et al [10] use EDA to measure arousal and its influences on bidding behavior. Minas et al [11] apply EDA in the context of decision-making. EDA is used to measure the emotional response to information as an important component of the decision-making process.…”

Section: Is Research and Electrodermal Activitymentioning

confidence: 99%

What Does the Skin Tell Us About Information Systems Usage? A Literature-Based Analysis of the Utilization of Electrodermal Measurement for IS Research

Weinert

Maier

Laumer

2015

Information Systems and Neuroscience

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The term NeuroIS appears more frequently within the field of information system (IS). NeuroIS describes the idea of applying cognitive neuroscience theories, methods, and tools to obtain physiological responses of the user while using IS. However, before adopting these methods into IS research, a proper assessment is necessary to determine whether the methods used in other disciplines are also applicable to IS research. The present research introduces the method of measuring the electrodermal activity (EDA). Thereby, the physiology and different measurement parameters are described. By identifying the use of EDA within other disciplines, the present research reveals application areas for EDA in six different research streams in IS research and poses further research questions, which might be answer by applying EDA in these areas.

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Putting on the Thinking Cap: Using NeuroIS to Understand Information Processing Biases in Virtual Teams

Cited by 93 publications

References 70 publications

Confirmation bias in individual-level perceptions of psychic distance: An experimental investigation

Confirmation bias in individual-level perceptions of psychic distance: An experimental investigation

How Organizational Cognitive Neuroscience Can Deepen Understanding of Managerial Decision‐making: A Review of the Recent Literature and Future Directions

What Does the Skin Tell Us About Information Systems Usage? A Literature-Based Analysis of the Utilization of Electrodermal Measurement for IS Research

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