Public services optimizing through the communication and information technology application of local governments as an effort to form environmentally friendly smart city branding

Abstract

The dynamics and rapid development of technology growth become one of the reasons why the individual and organization conduct the behavior change in communicate either verbal and written. Communication behavior projection in the community will be more change rapidly along with instant digital technology. Therefore, nowadays the communication situation existence for an organization has become the spearheaded in fulfilling the public information services which demand openness, equality, and transparency in the process of organizational performance. As part of an organization and in fulfilling Smart City declaration, Bandung City government has conducted various breakthroughs that have been quite intense in the process of digitizing public services which environmentally friendly since 2012 in the era of Mayor Ridwan Kamil’s leadership for the community. The public service applications based on communication and information technology in Bandung City Government include Smart City and E-Government Applications such as e-Punten which are applications from the Department of Population and Civil Registration, Sabilulungan, Hayu!, and e-Remuneration Performance (e -RK). This public service application is an application that can significantly improve the level of government transparency in its performance. The research method is based on the analysis of information contained in the printed mass media of Pikiran Rakyat newspaper in 2017. The results show that digital communication is a method of communication and a commitment of the Bandung City Government in improving public services to be easy, fast and accountable for the community and related parties. Conclusions show that public services and the delivery of information developed through digital communication by the Bandung City Government become more integrated, monitored, effective, and efficient for the community.

Branding Kota Pinta Pada Teknologi Komunikasi Tangerang Live

“…Dinamika dan perkembangan teknologi yang pesat menjadi salah satu alasan mengapa individu dan organisasi melakukan perubahan perilaku dalam berkomunikasi baik lisan maupun tulisan (Sutrisno, 2019). Proyeksi perilaku komunikasi di masyarakat akan semakin cepat berubah seiring dengan teknologi digital instan (Nugraha et al, 2019). Kota Tangerang mencoba menerapkan sebuah pelayanan dalam bentuk teknologi dengan konsep kota pintar (smart city).…”

“…Teknologi komunikasi berperan penting dalam keberlangsungan sebuah sistem, terutama dalam menunjang pemerintah dalam smart city. Keberadaan situasi Teknologi komunikasi pada suatu organisasi dewasa ini menjadi begitu penting dalam pemenuhan pelayanan informasi publik yang menuntut keterbukaan, kesetaraan, dan transparansi dalam proses kinerja organisasi (Nugraha et al, 2019). Memiliki kualitas masyarakat cerdas dan memanfaatkan teknologi di lingkungan perkotaan, serta tata kelola yang baik dapat menjadikan branding pada Pemerintahan Kota Tangerang.…”

Smart Energy in a Smart City: Utopia or Reality? Evidence from Poland

“…It has received distinctions in international competitions: in 2020, the city won the international Eco-City 2020 competition in the energy efficiency category. The implementation of RES projects in diverse facilities within the city was singled out for praise [148]. There are a total of six on-grid RES installations in Bydgoszcz, i.e., those selling generated energy to the national power grid.…”

Smart Village Governance Through the Village Information System in Tuban Regency

“…This understanding is based on the distribution of information and public services from the government to the public and businesses by utilizing digital devices. E-Government is related to the development of online administrative services to the public, namely the community and business, such as e-procurement e-tax, e-transportation, and eparticipants that have been developed (Nugraha et al, 2019). With this utilization, it will create a comfortable, safe, transparent and affordable interaction relationship between Government to citizen (G2C), Government to Business (G2B) and Government to Government (G2G) relationships both vertically and horizontally.…”