The rapid use of information technology (IT) in all aspects of life from government to the general public has encouraged this local government to integrate city elements to support information technology-based urban life or can be called a smart city. In line with the use of this concept, in the context of a smaller government, namely the village, the concept of a technology-based smart village or commonly referred to as a smart village has been applied. Indicators or basic elements of the smart village concept by looking at the indicators used in the smart city concept which are adapted to be more suitable for implementation in village government into Smart Governance, Smart Technology, Smart Resources, Smart Village Services, Smart Living, and Smart Tourism. This research uses descriptive analysis research method and combined with SWOT analysis method. The results showed that the application of the smart village concept in Tuban Regency did not have a previously designed development model. The implementation of smart villages is only focused on the development of administrative services in the form of the use of information technology which is only one indicator of the implementation of smart villages, but for other indicator elements it is still far from the general concept of what the actual implementation of smart villages is, so that various improvements are still needed, including the application of the development model. smart village, sustainable improvement of village information systems for the sake of ongoing public accountability in providing services to the community.
Today, public demand for effective, efficient and inclusive services to the government is getting higher and requires a change in the way the government works by innovating in providing inclusive services. The inclusiveness of public services is defined as the provision of services to the public in general, whether or not they have special needs, which are organized into a systemic unit in order to provide opportunities for the development of their potential. One of the innovations made by the Malang City Government in realizing inclusive services is the Braille Corner Service (Lapo Bra). This program was taken as a step to realize the spirit of equality for all citizens in obtaining rights in the fields of literacy and education. The purpose of this study was to identify and analyze the government's efforts in providing literacy services for persons with disabilities in the city of Malang. This study uses the Systematic Literature Review (SLR) research method of identifying, reviewing, evaluating, and interpreting all available research topics of interest to phenomena. The results of the study indicate that there have been fulfillment of inclusive service aspects from Lapo Bra services in Malang City. It still needs to be further developed towards adaptive services.
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