Public Service Ethics and Accountability

Ukeje, Ikechukwu Ogeze; Onele, Johnpaul Chukwujindu; Okezie, Benedette Nneka; Ekwunife, Raphael Abumchukwu; Ogbonnaya, Chisom Esther; Nwangbo, Sunday Odo

doi:10.1007/978-3-319-31816-5_4173-1

Cited by 8 publications

(3 citation statements)

References 46 publications

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“…An activity or product that a user may apply is referred to as a service (Eneanya, 2018) For a service to be successful, it must have the following characteristics: be readily accessible and efficient at the time and spatial scales required by the user; reliable in the sense that they must be provided on time and following the specified requirements of the end-user (Ukeje et al, 2020). To be useful, they must be presented in a manner that the intended audience may easily comprehend.…”

Section: Service Delivery By Governmentmentioning

confidence: 99%

Digital Technology as A Driver of Government Efficiency: An Analysis of Government Parastatals in Lagos State, Nigeria

Solomon Adejare Babarinde

2024

j. gov. soc. politicol.

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Digital technology is fast becoming a global phenomenon for efficient service delivery, both in private and public institutions. Developing nations have been increasing their investments in essential E-government administration systems. Therefore, this study examined the role of digital technology in driving government efficiency among parastatals in Lagos, Nigeria. A structured questionnaire on the study variables was developed and a descriptive survey research approach was used to harvest information from employees of five purposively selected government parastatals in Lagos state. Three hundred and eighty-seven copies of the questionnaire were properly filled and the data was presented using frequency tables and percentages. The Kruskal-Wallis test and OLS regression technique were used for the inferential analysis. The result of the analysis revealed that digital technology significantly influences record management, speed of service delivery, and service provision amongst government parastatals. The study concludes that digital technology is a major driver of government efficiency. The study recommends that the government should invest in creating critical digital enablers and providing incentives to encourage their widespread use across their establishments.

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Section: Service Delivery By Governmentmentioning

confidence: 99%

Digital Technology as A Driver of Government Efficiency: An Analysis of Government Parastatals in Lagos State, Nigeria

Solomon Adejare Babarinde

2024

j. gov. soc. politicol.

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“…Codes of ethics are considered a means of perceiving certain moral principles and requirements, ensuring the efficiency of public administration, and contributing to positive image making. Therefore, it is rightly noted that "In recent times, the issue of ethics and accountability has been of great interest to scholars, human resources (HRs) practitioners, and the governments especially in this era of globalization and sustainability" (Ukeje et al 2020).…”

Section: Administrative Discretion Definitionmentioning

confidence: 99%

Administrative discretion in states of full democracy and hybrid regime: the example of Germany and Ukraine

Bakhtina,

Anastasiia I. Berendieieva,

Alla H. Pyshna

et al. 2023

Multidiscip. Rev.

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The study's urgency is stipulated by the need to clarify the features of administrative discretion in states with different democracy indices (different political regimes) and to describe the verification of compliance with the limits of discretion. The article's purpose is to clarify the correlation between the understanding and administrative discretion boundaries and the type of state according to the level of democratic development. The research is based on the democracy index, determined annually by the Economist Intelligence Unit, according to which states are divided into four types: full democracies, flawed democracies, hybrid regimes, and authoritarian regimes. A comparative method, which was used to compare the perception of administrative discretion in Germany and Ukraine as typical states of full democracies and hybrid regimes, is the basis of the research. The article clarifies that administrative discretion should be understood as a way of exercising the powers of administrative authorities, which involves choosing one of several possible options for behavior in a specific case and is carried out in compliance with the rule of law, human rights, principles of administrative procedures, and the purpose of powers; it is substantiated that in the states of hybrid regimes, the institution of administrative discretion is poorly developed, there are no clear criteria for the discretion boundaries, the issue of judicial control over decisions made by uncertain discretion, and there is excessive bureaucracy. The main provisions of the article can become guidelines for hybrid regime states to improve legislation in the area of discretion implementation.

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“…NextGenEU, and United Nations’ Millennium Development Goals) and the effects of COVID-19 pandemic on frontline workers' work practices in underexplored contexts. This is the case of Brazil (Eiró, 2019; Lotta and Kuhlmann, 2021), Greece (Exadaktylos et al , 2021; Witcher, 2021), Italy (Barberis et al , 2019; Leonardi et al , 2021; Dallara and Lacchei, 2021; Raspanti and Saruis, 2022), Mexico (Ramirez, 2021), Nigeria (Ukeje et al , 2021), Spain (Guidi, 2020) and South Africa (Gaede, 2016).…”

Section: Introductionmentioning

confidence: 99%

Guest editorial: Setting the scene for street-level bureaucracy in different Souths: opportunities and challenges in context-based approaches

Leonardi,

Paraciani,

Raspanti

2024

IJSSP

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The street-level bureaucracy (SLB) theory introduced by Lipsky (2010 [1980]) more than 40 years ago has had considerable recognition from the scientific community, especially in Northern Europe and in the USA. These are the contexts in which most of the studies and research about street-level bureaucrats' discretion have been conducted. The adoption of the SLB theory in the Mediterranean countries, Eastern Europe, Asia, South America and Africa is still in its beginning (Lotta et al., 2022). Only in recent times scholars have begun to highlight the potentiality of SLB theory to study the impacts of neoliberalism, economic crisis, population impoverishment, migratory processes, the digitisation of welfare, the transformations in the labour market, supranational development programmes (e.g. NextGenEU, and United Nations' Millennium Development Goals) and the effects of COVID-19 pandemic on frontline workers' work practices in underexplored contexts. This is the case of Brazil (

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Public Service Ethics and Accountability

Cited by 8 publications

References 46 publications

Digital Technology as A Driver of Government Efficiency: An Analysis of Government Parastatals in Lagos State, Nigeria

Digital Technology as A Driver of Government Efficiency: An Analysis of Government Parastatals in Lagos State, Nigeria

Administrative discretion in states of full democracy and hybrid regime: the example of Germany and Ukraine

Guest editorial: Setting the scene for street-level bureaucracy in different Souths: opportunities and challenges in context-based approaches

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