Public ritual apology – A case study of Chinese

Kádár, Dániel Z.; Ning, Puyu; Ran, Yongping

doi:10.1016/j.dcm.2018.01.003

Cited by 38 publications

(4 citation statements)

References 23 publications

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“…Research in the context of political apology has emerged but more on television media (Ahn & Lin, 2019). Kadar et al (2018) analyzed the broader context, namely the apology of public rituals by highlighting the strategies of an apology being undertaken, one of which was using video. This research, therefore, contributes to the literature on YouTube Apology by contributing to a more general concept of public ritual apology (Kadar et al, 2018) and a broader theoretical basis.…”

Section: Resultsmentioning

confidence: 99%

Giving Unwanted Gifts: Political Economy of Youtube Apology

Afriza

Rusadi²

2021

IJBS

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A public apology is a fairly common content found on the YouTube platform to restore the reputation and regain people's trust. At the same time, Youtube can also be used as a commodity-based economic platform that allows organizations, individuals, and Google (the owner of Youtube) to earn revenue either through advertising or direct promotion. These two things reflect the dual benefits of two opposites: genuine demand in the public interest and economic exploitation for the benefit of certain parties. This is well explored by the political economy theory of media which sees the digital platform as a convergence between the moral economy of commodities, the moral economy of gifts, and the moral economy of public goods. This article aims to further explore the three elements of the political economy of the media in the context of apologies on Youtube in five cases that occurred in Indonesia. The five apology cases were analyzed using parameters reflecting the moral economy of commodities, gifts, and public goods. The results of the analysis provide a typology of apology and a model that reflects the interrelation between the three moral economies involved in every apology.

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Section: Resultsmentioning

confidence: 99%

Giving Unwanted Gifts: Political Economy of Youtube Apology

Afriza

Rusadi²

2021

IJBS

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“…There are two popular ways to respond to crisis: making apologies (Kampf, 2009;Lee & Chung, 2012;Kadar et al, 2018) and issuing announcements (Luo et al, 2015;Chen et al, 2020;Wei et al, 2020). Research on apologies ranges from corporate apologies (Page, 2014;Im et al 2021) to governmental apologies (Kampf, 2009;Benoit, 2014;Compton, 2016), from apology components (Boyd, 2011) to apology strategies (Page, 2014;Einwiller & Steilen, 2015).…”

Section: Introductionmentioning

confidence: 99%

A Pragmatic Study of Strategies for Crisis Communication in the Announcements Made by Chinese Listed Pharmaceutical Enterprises

Lan

Zhang

2023

IJECS

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Drug safety issues have grown increasingly common in China and have been much concerned by the public, having exerted a huge impact on the development and survival of related pharmaceutical enterprises. Consequently, the involved corporations have to respond properly to the crisis with a view to not only resume the corporations’ operation but also rebuild the public’s confidence in the pharmaceutical industry. Although scholars have conducted abundant research on corporate apologies, announcements, a quasi-apology or a substitute for apologies, as a common way to respond to crises in China, have not gained due attention from academia. Therefore, the paper intends to analyze components of Chinese pharmaceutical enterprises’ announcements and pragmatic strategies employed herein for better elucidating the formation of announcements and highlighting the role of announcements in managing crises. Based on Boy’s (2011) seven apology components and Xu’s (2021) pragmatic strategy set, qualitative research is carried out. It is found that, unlike conventional apologies, six components are identified in the announcements and corresponding pragmatic strategies conducive to managing crises are explored: (1) revelation: explanation (blunt statement); (2) responsiveness: timeliness (attitudinal meaning devices); (3) responsibility: internal attribution and external attribution (grounders); (4) remorse: guilt (IFID); (5) reform: change (attitudinal meaning devices, hedges and vagueness) and (6) impact on operations: minor impact, huge impact and undetermined impact (blunt statement, hedges and vagueness). The findings would not only shed light on research on corporate crisis communication, but also provide the practitioners with some insights into how to issue the announcements.

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“…Ritual communication has been widely studied in previous researches. Some of them were "Ritual Communication" by Basu (2017), and "Public Ritual Apology" by Kadar, Ning, & Ran (2018). However, Pierre (2017) viewed the ritual tradition as a non-verbal ritual communication.…”

Section: Introductionmentioning

confidence: 99%

Remo celebration in Blater community: traditional ritual communication in Madura cultural transformation

Julijanti

Suryandaru²,

Artaria

2020

Indonesian Journal of Communications Studies

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This study aimed to find the purpose of communication ritual within Remo of the Blater community in Madura, which helped to maintain traditions in the Madurese society. Remo celebration has existed in Madura for generations, since the Dutch colonisation era until now. This research employed the descriptive qualitative method. The informant of this research was the Blater communities in Bangkalan and Sampang districts as Remo performers. The methods of analysis were observations, in-depth interviews, and primary data collected from field research. We concluded that Remo in Madura, especially in Bangkalan Regency, still exists despite the rapid influence of global culture and information technology. Remo as a celebration tradition in Bangkalan Regency is a face-to-face ritual communication with symbolic power and as well as a ritual media for the Blater community in Madura. Remo celebration exists as a traditional medium of ritual communication to build a good relationship in the Madurese Blater community. In terms of local cultural values, Remo has a positive impact that contributes to the existence of the local tradition of Madura.

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Public ritual apology – A case study of Chinese

Cited by 38 publications

References 23 publications

Giving Unwanted Gifts: Political Economy of Youtube Apology

Giving Unwanted Gifts: Political Economy of Youtube Apology

A Pragmatic Study of Strategies for Crisis Communication in the Announcements Made by Chinese Listed Pharmaceutical Enterprises

Remo celebration in Blater community: traditional ritual communication in Madura cultural transformation

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