Public Policies, Tourism and Inovation: an analysis of the cases turismo 4.0 (Portugal) and smart tourism destination (Spain)

Abstract

The paper on public policies, tourism and innovation gave the opportunity to reflect on traditional concepts of public policies, based on the current scenario permeated by changes caused by innovations in different areas. The effort to relate the different theoretical approaches was based on the analysis of two exemplary cases: Portugal and Spain. Both countries have produced innovative public policies regarding tourism management, be they procedural, organizational, marketing, institutional or reverse innovations. The methodology had a qualitative approach, comprising theoretical review and case study. The analysis of the documents was based on the reference on public policy analysis, with attention to the models of institutional and systemic orientation and the cycle of public policies on the possibilities of innovation for tourism, and the vision of democratic innovation. Knowing the historical process and the institutional context inherent to the cases studied allowed a critical look at the Brazilian panorama, considering the challenges and possibilities of the policies for the sector, based on innovation and all stages of the policy cycle.

Avaliação do Uso da Tecnologia Inteligente em Hotéis em Termos de Desenvolvimento Sustentável

“…The technological transformation has had profound effects on the way tourism services-related products are produced, distributed and delivered, and on policies (Biz & Grechi, 2021). This study aimed to determine the effects of smart technologies used in hotels in terms of sustainable development and the criteria that come to the fore in this regard.…”