Public Outreach in Pedestrian Plan for Durham, North Carolina

Lewis, Jennifer A.; Lane, Jonathan S

doi:10.3141/1994-18

Cited by 3 publications

(4 citation statements)

References 15 publications

(7 reference statements)

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“…Time and staffing issues are important restrictions to consistent performance measurement of public participation (22)(23)(24). When designing public processes, staff work to balance the perceived preferences of the public, and how practical a given comment may be (25).…”

Section: Challenges For Performance Measurementmentioning

confidence: 99%

A Phased Logic Model Approach to Public Involvement Performance Measurement

Griffin¹,

Radtke²,

Metsker-Galarza³

et al. 2020

Preprint

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Performance measurement is a key method for evaluating and improving services in transportation, yet few agencies have systematically evaluated public participation in transportation planning. Review of previous studies reveals that measures of effectiveness and techniques for evaluation vary widely, and often provide cursory reporting of the immediate outputs of involvement efforts, rather than system outcomes related to public participation. Interviews and government documents from three detailed cases in the United States transportation planning suggest that complexity, perceived subjectivity and an extended period of project development creates challenges for performance measurement of public participation. To demonstrate use of the logic model approach for evaluation of public participation, the research team performed three case studies that separate broad phases of projects into context, implementation, and results. This phased approach supports the identification of performance measures that may address immediate outputs of a public participation processes, in addition to intermediate and later outcomes related to public participation. Results from the multiple case studies suggest that performance measures are more likely to be sustained and impactful when devised for simplicity, supported by an agency champion, and resources are in place for institutionalization of the process as part of agency operations. The logic model approach clarifies that performance targets should be tailored by an organization to address a particular phase of the project development process.

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Section: Challenges For Performance Measurementmentioning

confidence: 99%

A Phased Logic Model Approach to Public Involvement Performance Measurement

Griffin¹,

Radtke²,

Metsker-Galarza³

et al. 2020

Preprint

View full text Add to dashboard Cite

show abstract

“…For many years, the transportation industry has conducted research in the area of public involvement approaches for transportation planning projects (10)(11)(12)(13)(14)(15)(16). The premise of public involvement is the process of two-way communication between government and the users of public services and structures, by which transportation agencies and other officials give notice and information to the public and use public opinion as a factor in decision making (17).…”

Section: Role Of Social Media In Environmental Review Process Of National Environmental Policy Actmentioning

confidence: 99%

Role of Social Media in Environmental Review Process of National Environmental Policy Act

Camay¹,

Brown²,

Makoid

2012

Transportation Research Record: Journal of the Transportation R

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With the profound influence of social media on current culture, new tools are changing how practitioners communicate with the public. These new tools expand the toolbox for transportation professionals involved in dealing with the public and allow large-scale, remote interactions. The use of social media allows community members to participate in the planning process without leaving work or social settings. However, the increased use of social media in the planning and public outreach process represents a new challenge because transportation professionals may not fully understand how to use social media effectively to engage all persons interested or affected by a proposed transportation project. Focusing specifically on the use of social media in the environmental review process, this paper provides an assessment of social media that considers the public call for e-government and transparency in environmental review, equity of access to e-government and social media tools, and the need to measure the effectiveness of informing and engaging the public. To understand how social media tools were used in the environmental review process of transportation projects, three case studies were examined. This assessment of social media identifies useful recommendations for professionals interested in incorporating social media tools into the development of robust public involvement project portfolios and recommends future research necessary to measure the success of informing and engaging the public more effectively. This paper also calls for federal guidance to assist transportation professionals in tracking and documenting social media public involvement interactions in the environmental review process of transportation projects.

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“…This adds to the complexity and potential impact of instituting ferry service. Although roadway projects often serve a broad population, many of which can readily accommodate changes in travel routes, ferry projects with smaller catchments, providing service to pedestrians, frequently have a direct impact on a specific population that is highly sensitive to changes in the transportation network and level of service (18).…”

Section: Best Practicesmentioning

confidence: 99%

“…It is clear that to ignore the issues and concerns of citizens is to dismiss the public's history and experience with transportation (22). However, the success of a public involvement campaign often is difficult to measure (18). Successful public involvement cannot depend entirely on the direct response to the problem; it must involve a substantial element of trust and respect between the stakeholders and the transportation agency (23).…”

Section: Evaluating Public Outreach and Impact Assessmentmentioning

confidence: 99%

Ferry Parking and Landside Access Study

Camay

Ramasubramanian

Derman

et al. 2008

Transportation Research Record: Journal of the Transportation R

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The focus of this paper is public outreach in transportation planning, particularly in terms of socioeconomic and community impact assessment. Through federal regulations, MPOs are mandated to perform public outreach and impact assessment. Although there are some established parameters, there is a wide range in the quality and effectiveness of public outreach efforts, and in many instances, information dissemination becomes the central focus of public outreach efforts. However, information dissemination, while essential, is not as effective as a two-way process of public involvement, where members of the public have opportunities to provide feedback to shape agency initiatives. Using research conduced for the Ferry Parking and Landside Access Study (Landside Access Study), this paper will describe the best practices in public outreach that focuses on socioeconomic and community impact assessment. The Landside Access Study represents a dedicated effort by the New York metropolitan region's MPO to approach planning for waterborne services using a comprehensive, land-use based approach. With emphasis on land use criteria, the focus is on people and impacts, rather than the traditional demand analysis seen in past ferry studies. By acknowledging regulatory shortcomings and outlining a plan for implementing public outreach and impact assessment, the success of consensus building is likely. Based on discussions set forth in this paper, practitioners are encouraged to examine the effectiveness of their own public outreach and impact assessment methods.

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Public Outreach in Pedestrian Plan for Durham, North Carolina

Cited by 3 publications

References 15 publications

A Phased Logic Model Approach to Public Involvement Performance Measurement

A Phased Logic Model Approach to Public Involvement Performance Measurement

Role of Social Media in Environmental Review Process of National Environmental Policy Act

Ferry Parking and Landside Access Study

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