2012
DOI: 10.3141/2307-11
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Role of Social Media in Environmental Review Process of National Environmental Policy Act

Abstract: With the profound influence of social media on current culture, new tools are changing how practitioners communicate with the public. These new tools expand the toolbox for transportation professionals involved in dealing with the public and allow large-scale, remote interactions. The use of social media allows community members to participate in the planning process without leaving work or social settings. However, the increased use of social media in the planning and public outreach process represents a new … Show more

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Cited by 8 publications
(5 citation statements)
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References 13 publications
(15 reference statements)
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“…Contrasting with frameworks for analyzing public participation outputs and outcomes, some focus on process, such as a three-phase approach of stimulating public interest, targeting community groups, and customizing outreach messaging (17). Other recent evaluations have emphasized the role of communication technologies, particularly social media, to accomplish parallel goals of public information and plan input by the public (12,(18)(19)(20). In all cases, agency staff work through mandates and strategic decisions in the planning process that affect likely outcomes from public processes (21).…”
Section: Performance Measurement For Public Involvementmentioning
confidence: 99%
“…Contrasting with frameworks for analyzing public participation outputs and outcomes, some focus on process, such as a three-phase approach of stimulating public interest, targeting community groups, and customizing outreach messaging (17). Other recent evaluations have emphasized the role of communication technologies, particularly social media, to accomplish parallel goals of public information and plan input by the public (12,(18)(19)(20). In all cases, agency staff work through mandates and strategic decisions in the planning process that affect likely outcomes from public processes (21).…”
Section: Performance Measurement For Public Involvementmentioning
confidence: 99%
“…Previous studies emphasize spatial alignment of participation with a specific project (13), but more general projects such as long-range transportation plans require broad outreach. Online forums and social media provide spaces for discussion that can support engagement, if structured to reach the right audience and decisionmakers understand and support the approaches (14)(15)(16)(17). However, co-production between the state and public offers an alternative perspective.…”
Section: Previous Researchmentioning
confidence: 99%
“…Previous studies emphasize spatial alignment of participation with a specific project (13), but more general projects such as long-range transportation plans require broad outreach. Online forums and social media provide spaces for discussion that can support engagement, if structured to reach the right audience and decisionmakers understand and support the approaches (14)(15)(16)(17). However, co-production between the state and public offers an alternative perspective.…”
Section: Previous Researchmentioning
confidence: 99%