Psychological Issues in the Design of Expert Systems

Abstract

Recent advances in the artificial intelligence technology of knowledge-based expert systems have captivated the imaginations of designers, sponsors, and suppliers of computer-based systems in government and industry as well as researchers in university and non-profit laboratories where the technology originated. An expert system is essentially a way to capture the knowledge and expertise of a subject-matter expert and transfer it to a computer program in hopes of creating an “intelligent” computer system that will emulate the problem-solving and decision-making performance of the expert. Such systems are being built to serve as intelligent advisors and decision aids in a wide variety of application areas. We discuss conceptual issues underlying expert system design, with references to current psychological and artificial intelligence literature, and urge Consideration of these issues before undertaking development of expert systems.

Web-based Expert Bots System in Identifying Complementary Personality Traits and Recommending Optimal Team Composition

“…Current research in web-based expert systems and team dynamics primarily focuses on the harnessing of collective intelligence for team formation and the intricate impact of these systems on job evaluation and psychological design considerations. Research on web-based expert systems and team dynamics has explored the use of collective intelligence in team formation [20], the impact of expert systems on job evaluation and decision-making [21], and the psychological issues in the design of these systems [22]. These studies highlight the potential of web-based expert systems in optimizing team dynamics by leveraging collective intelligence and providing decision support.…”