“…In order to design ITS learning environments that integrate reading, writing, and science learning, researchers must determine exactly what expert human teachers actually do. In doing this, researchers will rely increasingly on qualitative research methods, such as task analysis, systematic interviewing, introspection (thinking out loud), and the analysis of written protocols (Muth, Glynn, Britton, & Graves, 1988;Wiggs & Perez, 1988).…”