Prozeßorientierte Unternehmensmodellierung — Gründe, Anforderungen an Werkzeuge und Folgen für die Organisation

Krcmar, Helmut; Schwarzer, Bettina

doi:10.1007/978-3-663-05888-5_3

Cited by 14 publications

(1 citation statement)

References 7 publications

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“…Business process modelling can be defined as a process of documenting business processes through a combination of text and graphic notation. In the context of business process management, it is most typically defined as a process used for mapping "the real world" (the as-is modelling), while being an active creation at the same time, reflecting the potential future states of the organisation or its processes, and suggesting the potential direction of changes (the to-be modelling) (Krcmar and Schwarzer, 1994). Process models help define processes and process interfaces, document processes, and present logical and chronological relations between process tasks, thereby enabling analyses, the assignment of agents, identification of information being transformed in the course of the process, and, information received as the process output (Gabryelczyk and Jurczuk, 2014).…”

Section: Business Process Modelling and Measurementmentioning

confidence: 99%

Improving public sector performance by using business process modelling and measurement: a case study analysis

KULESZA¹,

Rakowska²

2018

Sinergie Italian Journal of Management

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Purpose of the paper:The main purpose of the paper is to demonstrate the use of business process modelling and measurement as basic Business Process Management techniques to improve Enterprise Resource Planning systems and existing processes in public sector institutions.Methodology: The research methodology used is a single case study of a Polish public sector institution. The selected process has been modelled in an as-is and to-be state, i.e. before and after the organisational change and implementation of an ERP system.Results: The measurement of cost, time, quality and throughput capacity of a process demonstrates specific improvements and thereby proves an increase in the efficiency of public sector institutions. The author indicates that business process modelling and measurement are techniques useful in both the area of design and implementation of IT systems, as well as the design and improvement of an organisation. Research limitations: The main limitation of this research is the analysis of merely one process in a single institution with virtually no comparative analysis.Practical implications: The implementation of effectiveness and efficiency indicators as criteria for the public institution evaluation gives rise to the appreciation of the BPM concept as the appropriate management method in the public sector.Research results can be used as recommendations for policy makers who plan and evaluate projects to improve the efficiency of public institutions.Originality of the paper: The results of this study can contribute to the existing body of knowledge on BPM in the public sector. The uniqueness of the study arises from the merging of three research areas: improving performance of the public sector; the evaluation of cost-effectiveness IT projects in public administration; and, business process modelling and measurement applied to the aforementioned two areas.

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Section: Business Process Modelling and Measurementmentioning

confidence: 99%

Improving public sector performance by using business process modelling and measurement: a case study analysis

KULESZA¹,

Rakowska²

2018

Sinergie Italian Journal of Management

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Designing organizational structures of production systems using a process-oriented approach

Zülch

Brinkmeier

1998

Advances in Production Management Systems

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This paper discusses a process-oriented approach for designing organizational structures of production systems. Based on a suitable characterization of order related processes on one hand, and the personneion the other hand, organizational structures with a high performance can be defined. Tbe concept of shaping process-oriented organizational structures is connected to a simulation-aided approach in order to evaluate the dynamic behavior of planned production systems and to perform the planning procedure in a flexible and efficient way. Tbe dynamic analyses are carried out using the simulation tool FEMOS.

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Strategien in der Logistik

VDI-Buch

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Prozeßorientierte Unternehmensmodellierung — Gründe, Anforderungen an Werkzeuge und Folgen für die Organisation

Cited by 14 publications

References 7 publications

Improving public sector performance by using business process modelling and measurement: a case study analysis

Improving public sector performance by using business process modelling and measurement: a case study analysis

Designing organizational structures of production systems using a process-oriented approach

Strategien in der Logistik

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