Proposing a strategy map for coastal urban project success using the balanced scorecard method

Abstract

PurposeThis study aims to develop a strategic framework for the success of coastal urban projects in Vietnam, which is one of the Asia Pacific countries significantly affected by climate change.Design/methodology/approachA questionnaire was used to collect data from practitioners in Vietnam. Principal component analysis (PCA) technique was used to identify critical success factors (CSFs) of coastal urban projects. A strategy map for the success of coastal urban projects was also proposed using the balanced scorecard (BSC) method.FindingsThis study identified 41 project success factors that could contribute to project success, and thence, extracted 11 CSFs for coastal urban projects using the PCA technique. In addition, 11 key performance indicators (KPIs) for coastal urban projects were listed and their linking with project success factors and CSFs was explored. Furthermore, a strategy map for the success of coastal urban projects was proposed using the BSC method. The strategy map included five perspectives: learning and growth, internal processes, social and environmental performance, financial performance, and stakeholders' satisfaction.Originality/valueThis study identified 11 CSFs for coastal urban projects and proposed a strategy map for the success of coastal urban projects.

Analysis of factors influencing project portfolio benefits with synergy considerations

“…Suppliers represent all stakeholders who provide PP with services or materials. This factor is important in the achievement of (Abbasi et al, 2020;Arbabi et al, 2020;Bai et al, 2018;Yildiz et al, 2020) D22 project portfolio Lean culture D23 project portfolio internal communication D3 process data D31 Data preservation integrity (Huynh et al, 2020;Jonas, 2010) D32 Historical experience learning Table 2.…”

“…The implementation of a PP may be restricted or supported by government policies, largely depending on the corresponding policy response (Lin et al, 2019). In recent years, PP has increasingly focused on sustainable development goals related to society and the government, such as the ecological environment and social responsibility (Huynh et al, 2020).…”

“…This dimension identifies the infrastructure that enterprises should build to facilitate long-term employee development and organizational growth (Abbasi et al, 2020). Employees need to constantly enhance their competencies (Huynh et al, 2020), as this can improve their abilities and enthusiasm. Notably, the growth of employee professional skills is related to professional competence promotion and employee training.…”

“…, 2019). In recent years, PP has increasingly focused on sustainable development goals related to society and the government , such as the ecological environment and social responsibility (Huynh et al. , 2020).…”

The Balanced Scorecard Factors of a Training Company – Selection and Linkages

“…Therefore, the map shows only those factors which have connections with the strategic factors (Figure 2.). Performance measurement in the idea of a balanced scorecard is based on a structured set of factors (Huynh, 2020). As a result of the research, three of the four BSC perspectives were identified, and their list was developed accordingly.…”