Promoting Accessible Tourism in Egypt through IoT Technology

Abstract

Egyptian travel agencies should be able to provide services in accordance with the needs of people with disabilities. This research aims to propose a mobile application for Egyptian travel agencies which depends on IoT technology in order to allow them to provide suitable accessible tourism activities. Additionally, it helps to overcome some problems that prevent Egyptian travel agencies from providing their services for people with disabilities to participate in tourism activities. A survey has been conducted with travel agencies in Cairo from August 2020 through November 2020. This study has focused on all categories of travel agencies. According to the Egyptian Travel Agent Association ETAA (2019), Cairo has encompassed 1275 travel agencies. A total of 126 travel agencies,appromiximty10 % of the whole population, have been selected. The main result of the research indicates that it is better for travel agencies to apply the mobile app based on IoT technology to meet disabled people's needs and requirements.