Professional identity and emotional labour affect the relationship between perceived organisational justice and job performance among Chinese hospital nurses

Abstract

Aim: To investigate the influence of perceived organisational justice, professional identity and emotional labour on nurses' job performance.Background: Previous studies have not explored the impact of professional identity and emotional labour on the relationship between perceived organisational justice and job performance. However, how to mobilize the enthusiasm of nurses and improve their job performance is the key for nursing managers to realize the sustainable development of hospitals.Methods: A cross-sectional survey design was conducted. A total of 951 nurses from public hospitals in China participated in the survey from March-June 2021. The descriptive statistical approach, Pearson's correlation analysis and the PROCESS Macro Model 4 and 14 in regression analysis were used to analyse the available data. Results:The results showed that nurses' perceived organisational justice, professional identity, emotional labour and job performance were significantly positive correlations between every two variables, with coefficients ranging between .24 and .75. Professional identity played a whole mediating role in perceived organisational justice and job performance, accounting for 98.04% of the total effect; meanwhile, this process was moderated by emotional labour.Conclusions: Perceived organisational justice positively predicted nurses' job performance; as a mediating mechanism with moderating, professional identity and emotional labour further explained how perceived organisational justice promoted the job performance of nurses.Implications for nursing management: This study highlighted the moderated mediation role of professional identity and emotional labour between nurses' perceived organisational justice and job performance. Understanding this mechanism has guiding significance for nursing managers to improve nurses' job performance.Jing-Fen Yu and Yue-Ming Ding should be considered joint first authors.

Mediating effects of psychological capital on the relationship between workplace violence and professional identity among nurses working in Chinese public psychiatric hospitals: a cross-sectional study

“…The results of this survey showed that 952 nurses scored 29.74±8.45 on the professional identity scale, which is at a moderate level and is generally consistent with the results reported by a previous study involving 412 nurses in public psychiatric hospitals in Shanghai 38. Similarly, the results aligned with the level of professional identity of nurses in general hospitals 39. Psychiatric patients have several abnormal behaviours and actions, such as wandering, violence and aggression, self-harm, suicide, absconding and choking, which require close observation, constant assessment and response by psychiatric nurses in their daily work.…”

“… 38 Similarly, the results aligned with the level of professional identity of nurses in general hospitals. 39 Psychiatric patients have several abnormal behaviours and actions, such as wandering, violence and aggression, self-harm, suicide, absconding and choking, which require close observation, constant assessment and response by psychiatric nurses in their daily work. These behaviours and responses can increase nurses’ tension and further exacerbate pre-existing work stress, thus affecting the level of professional identity.…”

Relationship between emotional labor and sense of career success among community nurses in China, Beijing: A cross-sectional study based on latent class analysis

“…Herzberg’s two-factor theory suggests that incentives can produce a sense of achievement, identity, and responsibility [ 66 ]. Yu’s study also showed that professional identity, emotional labor, and job performance were positively correlated [ 67 ]. Above all, out study suggested to pay attention to employees’ emotional labor skills training, negative emotions management and policy support and technical guidance provision to help boost positive emotions at work, which in turn increases job satisfaction and career success.…”

The mediating effects of coping style and resilience on the relationship between parenting style and academic procrastination among Chinese undergraduate nursing students: a cross-sectional study

“…In addition, academic procrastination can also drain students and prevent them from learning more nursing knowledge and skills [ 11 ], which is detrimental to training more nurses and improving the quality of nursing education around the world. At present, growing demand for nursing and increasing global difficulties in recruiting and retaining nurses are undermining nursing outcomes worldwide [ 12 , 13 ]. Therefore, it is critical to cultivate more professional and enthusiastic nursing students.…”