Process Mining in Supply Chains: A Systematic Literature Review

Abstract

Performance analysis and continuous process improvement efforts are often supported by the construction of process models representing the interactions of the partners in the supply chain. This study was conducted to determine the state of the art in the process mining field, specifically in the context of cross-organizational process. The Systematic Literature Review (SLR) method is used to review a collection of twenty-one papers that are classified according to the Artifact framework of Hevner, et al. and within the Process Mining framework of Van der Aalst. In the reviewed papers, the authors conducted a variety of techniques to establish the event log, which is then used to perform the process mining analysis. Eight of the reviewed papers focus on the definition of concepts or measures. Five of the papers describe models and other abstractions that are used as a theoretical basis for process mining in the context of supply chains. The majority twenty of papers describe some kind of informal method or formal algorithm to perform process mining analysis. Nine of the papers that propose a formal algorithm also present an accompanying software implementation. Eight papers discuss the data preparation challenges and twelve papers discuss process discovery techniques.

A Graph-Based Approach to Interpreting Recurrent Neural Networks in Process Mining

“…The function converts categorical variables into dummy variables by placing a value of one when a categorical event occurs and zero when it does not occur. For instance, if A = [a, b, c], the respective tokens are A → [1,2,3], where a = 1, b = 2 and c = 3. Each activity a i ∈ A is encoded as a vector (A i ) of length |A| + 3 such that the first |A| features are all set to zero, except the one occurring at the index of the current activity a i , which is set to one.…”

“…Each activity a i ∈ A is encoded as a vector (A i ) of length |A| + 3 such that the first |A| features are all set to zero, except the one occurring at the index of the current activity a i , which is set to one. Table 3 shows an example of prepared input sequences, where [1,2,3,4,5,6] are the resulting tokens or integers of the tokenized activities [N U LL, a 1 , a 2 , a 3 , a 4 , a 5 ], and the target column contains the encoded dummies (i.e. the converted categorical labels) [a 1 , a 2 , a 3 , a 4 , a 5 , EN D], where every activity is set to zero except the target activity, which is set to one.…”

“…M ANY modern businesses realise that keeping up with the current growing and competing markets entails developing and utilising novel ways of managing business processes [1]. While event data captured by various information systems can be employed for performing accounting, auditing and business analytics, the challenge is not only about deriving useful insights from a large amount of collected data, but also having the ability to oversee and improve workflows.…”

No Longer Out of Sight, No Longer Out of Mind? How Organizations Engage with Process Mining-Induced Transparency to Achieve Increased Process Awareness

“…However, in this regard, the extant literature mainly focuses on the technical perspective of implementing process mining in organizations rather than on the sociotechnical implications of using it in an organizational context. For example, several studies investigate the application of different process mining algorithms in specific domains, such as healthcare (Farid et al 2019), education (Ghazal et al 2017), and supply chains (Jokonowo et al 2018). In addition, extant literature addresses the application of process mining across industries to compare prevailing source systems and techniques (Dakic et al 2018;Thiede et al 2018).…”

Process Mining: Measuring Key Performance Indicator Container Dwell Time

“…The process mining is an emerging discipline. The challenge of research opportunities in this area remains great, especially process mining for cross-organizational processes, which is not trivial process [1,3]. A port, for example, is a logistics company that carries out such a flow of process be handled with many of the organizations involved.…”