Procedural Justice: A Psychological Analysis

Diamond, Shari Seidman; Zeisel, Hans; Thibaut, John; Walker, Laurens

doi:10.2307/1371953

Cited by 112 publications

(184 citation statements)

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“…Most scholarship on just police procedures begin their literature review with Tom Tyler and his adoption of Thibaut and Walker's (1975) concept of procedural justice. In developing his framework, Van Craen (2016b) went farther back in the organizational justice canon to Thibaut and Kelley's (1959) social exchange theory that views fair treatment by supervisors as part of a larger social exchange in which beneficial personal behavior is an exchangeable resource.…”

Section: Literature Reviewmentioning

confidence: 99%

External Procedural Justice: Do Just Supervisors Shape Officer Trust and Willingness to Take the Initiative With the Public?

Peacock

Ivković

Craen

et al. 2021

International Criminal Justice Review

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Decades of empirical research have shaped our understanding of organizational justice in the workplace and public assessments of police procedures on the street, but only recently has a nascent wave of research sought to better understand the role that officer perceptions of supervisory procedural justice play in shaping their (un)fair interactions with the public. The nascent research testing this relationship has focused on the evidence that officer perceptions of trust in the public is a pathway between internal procedural justice and external procedural justice. This article tests the role of trust and a parallel pathway that incorporates the concepts of work engagement and personal initiative in the procedural justice literature. Relying on a survey of 638 Croatian police officers, this study finds that the effect of supervisory procedural justice on officers’ external procedural justice is positive but indirect through a measure of trust in the public and the proposed engagement/initiative mechanism. The implications of these findings for research and police practice are discussed.

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Section: Literature Reviewmentioning

confidence: 99%

External Procedural Justice: Do Just Supervisors Shape Officer Trust and Willingness to Take the Initiative With the Public?

Peacock

Ivković

Craen

et al. 2021

International Criminal Justice Review

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“…To better combat the pandemic, the isolation of tourists from highinfected areas is not only related to the management of tourism companies but more rely on the policies of local governments or the advice of WHO. According to the procedural justice theory (Thibaut & Walker, 1975), even if the outcome is unfavorable, they would not perceive it as prejudice if the decision-making process is fair. Considering that local governments and WHO are believed to be authoritative neutral institutions, tourists may perceive tourism companies' decision-making process as objective, unbiased and fair if their behaviors are consistent with local governments and WHO.…”

Section: Practical Implicationsmentioning

confidence: 99%

Cyber-bystanders’ reactions toward tourism companies’ prejudice practice during the COVID-19 pandemic

Liu

Long

et al. 2021

Journal of Hospitality and Tourism Management

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“…Procedural justice refers to employees’ perceived fairness about the processes and methods used in reward and other decisions ( Thibaut and Walker, 1978 ), and it can directly affect many work-related attitudes and behaviors ( Lind et al, 1990 ), such as positive job performance ( Widyanti et al, 2020 ) and work engagement ( Haynie et al, 2016 ). Researchers have found that procedural justice significantly enhances employees’ sense of organizational support, which promotes organizational citizenship behaviors ( Zhang et al, 2017 ), yet employees who perceive low procedural justice express negative behaviors of refusing to work and deliberately destroying ( Matteson et al, 2021 ).…”

Section: Theory and Hypothesesmentioning

confidence: 99%

Procedural justice, relative deprivation, and intra-team knowledge sharing: The moderating role of group identification

Wan

Qin²,

Zhou³

et al. 2023

Front. Psychol.

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How to promote employees’ knowledge-sharing behaviors has become a focus of managers and researchers. Based on the theory of relative deprivation, this study explored the mechanism of organizational procedural justice on employees’ intra-team knowledge sharing, as well as the mediating role of relative deprivation and the moderating role of group identification. A path analysis was conducted on 416 valid questionnaire data, and the results revealed that: (1) Procedural justice has a positive effect on intra-team knowledge sharing; (2) Both group relative deprivation and individual relative deprivation play a mediating role between procedural justice and intra-team knowledge sharing, but they have opposite effects. Procedural justice reduces both group relative deprivation and individual relative deprivation, but individual relative deprivation decreases employees’ intra-team knowledge sharing, while group relative deprivation increases it. (3) Group identification has an enhancing moderating effect on the relationship between group relative deprivation and intra-team knowledge sharing, while the moderating effect on the relationship between individual relative deprivation and intra-team knowledge sharing is not significant. Therefore, enterprises should make procedures such as performance appraisal and salary allocation justify and transparent to reduce individual relative deprivation, but should moderately trigger group relative deprivation flexibly according to the situation, while enhancing employee group identification through cultural construction.

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Procedural Justice: A Psychological Analysis

Cited by 112 publications

References 0 publications

External Procedural Justice: Do Just Supervisors Shape Officer Trust and Willingness to Take the Initiative With the Public?

External Procedural Justice: Do Just Supervisors Shape Officer Trust and Willingness to Take the Initiative With the Public?

Cyber-bystanders’ reactions toward tourism companies’ prejudice practice during the COVID-19 pandemic

Procedural justice, relative deprivation, and intra-team knowledge sharing: The moderating role of group identification

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