Presence of New Forms of Intercultural Communication in Higher Education: Emojis and Social Interactions through WhatsApp among Graduate Students

Veytia-Bucheli, María Guadalupe; Galán, José Gómez; Vergara, Diego

doi:10.3390/educsci10110295

Cited by 22 publications

(17 citation statements)

References 59 publications

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“…Beyond the work environment, one can see how the written language of websites has nothing to do with traditional formal language. In this context, sentences are traditionally constructed from signs, abbreviations, acronyms, and, above all, computer graphics and emojis [26]. The new communication platforms have reconfigured how we communicate, both in their content and in their formal aspects.…”

Section: Introductionmentioning

confidence: 99%

Open Innovation during Web Surfing: Topics of Interest and Rejection by Latin American College Students

Galán

Martínez-López

Lázaro-Pérez

et al. 2021

Journal of Open Innovation: Technology, Market, and Complexity

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The university is currently involved in complex processes of open innovation through permanent dialogue with institutions and companies in the economic, social, and political fields. Professors, researchers, students, and other members of the institution take part in these processes. This is a phenomenon that has emerged in today’s network society due to digitalization and globalization. It is therefore essential, in this context of open innovation, to know the behaviors, habits, consumption, or lifestyles of university staff and students to achieve, in the best and most effective way, integration of higher education in this new reality. How we interact and communicate with the surrounding people has transformed with wider access to the Internet and the development of information and communication technologies (ICTs), especially through smartphones and the use of apps and social networks (WhatsApp, Twitter, Facebook, etc.). This digital revolution has reconfigured our interests, dispositions, and social participation. From the university field, knowing the interests of students who access the Internet is of vital importance to guide teaching methodologies, adapt content, facilitate communication processes, develop digital literacy practices, etc. The present research, focused on the Latin American sociocultural space, has a double objective: (GO1) to know which are the issues of most interest and consumption for university students; (GO2) to determine which issues they reject while they surf on the Internet. A quantitative research has been developed (n = 2482) based on the validated questionnaire COBADI®. The topics of greatest interest to the Latin American university students were, in this order: “use of social networks”, “news”, “music”, “education”, “work”, and “videos”. The fact that they put education in fourth place, as students, shows that it is not a high priority in their use of the network. On the opposite side, those that show more rejection are “celebrity journalism”, “online games”, and “pornography”. Among their topics of rejection is also “politics”, which is not prioritized by university students. These topics have been presented in different proportions according to the country analyzed, depending on their specific social and political circumstances, and have experienced a different evolution from 2012 to 2019—the time covered by the study.

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Section: Introductionmentioning

confidence: 99%

Open Innovation during Web Surfing: Topics of Interest and Rejection by Latin American College Students

Galán

Martínez-López

Lázaro-Pérez

et al. 2021

Journal of Open Innovation: Technology, Market, and Complexity

Self Cite

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“…The emoji "Face with Tears of Joy " was even nominated as the "Oxford Dictionaries word of 2015" because it best represents the feelings, the ethos, and the concerns of the world in that year (Lu, 2016). As emojis are widely spread in the social field, all these novel forms of communication have their existence in the educational world and, especially, in higher education (Veytia-Bucheli, 2020). As digital communication help learners of English to improve their language skills, conversely, the new sort of social media communication has a negative impact on improving the standard language writing and second language learning because of employing slang language and emojis in social communication among learners.…”

Section: Introductionmentioning

confidence: 99%

Social Network Communication: Emojis and EFL learners’ Writing Issues

Algaraady¹,

Mahyoob²

2021

Preprint

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This study aims to find out the impacts of using emojis by EFL learners on their writing skills and highlight the learners’ attitudes towards this new communication phenomenon. It discusses the different uses of emojis in social media apps, investigates the reasons for the rise of using emojis in everyday social interaction, and to which extent the occurrence of this pictographic script can substitute the written language. A qualitative and quantitative analysis has been applied in this investigation where a survey-based questionnaire was distributed among 143 EFL learners in Taibah University in Saudi Arabia. Descriptive statistics and ANOVA (analysis of variables) are used to analyze the obtained data. The results show that the p-value of the study variables is equal to one which is much bigger than alpha and there is no big difference between the variables’ estimation in the participants’ responses, i.e. the emojis’ use in texting affects the use of the language. Moreover, the findings display that the use of emojis and short forms (contractions and acronyms) in text messages form a real threat to the standard and non-standard languages. The outcomes of this study make it clear this new sort of communication may replace mainly languages where social media users found that emojis best represent their feelings and thoughts. This research concluded that the use of emojis has an important role in interpersonal communications, however, standard writing skills would be negatively affected using these newly emerged communication tools. The consequences of these impacts are aptly evidenced in the form of spelling, structural errors, and weakness of expressions in EFL learners’ language learning.

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“…However, this hampers communication effectiveness in online interactions as the use of these signs and languages may not really convey the message to the receiver, and the receivers of the message sometimes may find it difficult to comprehend the meaning of the words as truly intended by the sender (Walther & D'Addario, 2001). This may then have a negative influence on the effectiveness of communication in online counselling relationship (Veytia-Bucheli, Gómez-Galán & Vergara, 2020).…”

Section: Discussion Of Findingsmentioning

confidence: 99%

Emotional Intelligence, Social Networking Skills and Online Counselling Communication Effectiveness Among Students of OAU, Ile-Ife, Nigeria

Gabriel

Adebowale

Omotehinse

2021

AJOTE

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With a view to providing empirical information on the factors that influence online counselling communication among Nigerian university students, this study investigated the influence of emotional intelligence and social networking skills on the effectiveness of online counselling communication among students of Obafemi Awolowo University (OAU). Through a descriptive survey research design, the study sampled 100 students purposively from users of the University online counselling platform, on the basis of being able to have established complete counselling interaction with any of the counsellors online during the harmattan and rain semesters of 2017/2018 session (or over a period of 12 months.). The results showed that 78.0%, 19.0% and 3.0% of the students demonstrated high, moderate and low levels of online counselling communication effectiveness respectively and that emotional intelligence has significant influence on online communication effectiveness (β = 0.790, p < 0.05). The results further showed that social networking skills has no significant influence on online communication effectiveness (F = 3.457, p > 0.05) and no significant interaction effect of emotional intelligence and social networking skill was found on online counselling communication effectiveness (F = 0.546, p > 0.05). The study concluded that the only factor that influenced online counselling communication effectiveness among the students under study is emotional intelligence

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Presence of New Forms of Intercultural Communication in Higher Education: Emojis and Social Interactions through WhatsApp among Graduate Students

Cited by 22 publications

References 59 publications

Open Innovation during Web Surfing: Topics of Interest and Rejection by Latin American College Students

Open Innovation during Web Surfing: Topics of Interest and Rejection by Latin American College Students

Social Network Communication: Emojis and EFL learners’ Writing Issues

Emotional Intelligence, Social Networking Skills and Online Counselling Communication Effectiveness Among Students of OAU, Ile-Ife, Nigeria

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