With a view to providing empirical information on the factors that influence online counselling communication among Nigerian university students, this study investigated the influence of emotional intelligence and social networking skills on the effectiveness of online counselling communication among students of Obafemi Awolowo University (OAU). Through a descriptive survey research design, the study sampled 100 students purposively from users of the University online counselling platform, on the basis of being able to have established complete counselling interaction with any of the counsellors online during the harmattan and rain semesters of 2017/2018 session (or over a period of 12 months.). The results showed that 78.0%, 19.0% and 3.0% of the students demonstrated high, moderate and low levels of online counselling communication effectiveness respectively and that emotional intelligence has significant influence on online communication effectiveness (β = 0.790, p < 0.05). The results further showed that social networking skills has no significant influence on online communication effectiveness (F = 3.457, p > 0.05) and no significant interaction effect of emotional intelligence and social networking skill was found on online counselling communication effectiveness (F = 0.546, p > 0.05). The study concluded that the only factor that influenced online counselling communication effectiveness among the students under study is emotional intelligence
The study examined the influence of anonymity and mutual disclosure on trust in online counselling relationships in Obafemi Awolowo University (OAU), Ile-Ife, Nigeria. The study adopted a descriptive survey research design. The population for the study comprised undergraduate and postgraduate students of Obafemi Awolowo University (OAU), Ile-Ife, Nigeria. Findings revealed that majority of the students showed moderate level of trust. It was also revealed that anonymity (β = 0.310, p < 0.05) and mutual disclosure (β= 0.627, p < 0.05) had positive and significant influence on counsellor-client trust. Also, sex significantly and inversely influenced counsellor-client trust (β= -1.683, p < 0.05), while the type of concerns presented by students had no significant relationship with counsellor-client trust (F= 2.313, p > 0.05).
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