“…A common need expressed by parents was for individualized, detailed information (Bailey and Caldwell, 1997;Bradford and Singer, 1991;Smith and Daughtrey, 2000;Snowdon and Kane, 1995). Families reported a general dissatisfaction with the discharge information provided (Bailey and Caldwell, 1997;Newman and Fawcett, 1995) and a need for written information to augment the verbal information given prior to discharge (Bailey and Caldwell, 1997;Cuddy, 1986;Smith and Daughtrey, 2000). Shesser and Kling (1986) suggest that one way to improve discharge teaching is to include parental input.…”