Preface

Crew Resource Management Application in Commercial Aviation

“…During the mid-1990s, CRM was not universally accepted by the pilot community. It was sometimes decried as charm school, psychobabble, and attempted brainwashing by management (Kanki et al, 2010).…”

“…Current CRM embraces not only optimizing the person-machine interface and the acquisition of timely, appropriate information, but also interpersonal activities including leadership, effective team formation and maintenance, problem solving, decision making, and maintaining SA. Therefore, training in CRM requires communicating basic knowledge of human factors concepts that relate to aviation and providing the tools necessary to apply these concepts operationally (Kanki et al, 2010). This research project aims to analyze the gathered data in exactly those areas, investigates if proper CRM procedures have been applied, and initially, if the accident/incident aircrews have received adequate guidance and/or training in order to apply proper CRM procedures.…”

The Value of a Collegiate FAR Part 141 Jeopardy-Crew Resource Management (CRM)-Simulation Event

“…A recurring theme in both texts and in the ACs, especially 120-35D and 120-51E, was First Officer (FO) assertiveness and the captain's willingness to be receptive to inputs from the FO; this key concept needed careful incorporation into the jeopardy-CRM-simulation event scenario (Kanki et al, 2010;Marcellin, 2014;FAA, 2015a;FAA, 2004a). A second recurring theme presented in AC 120-51E was effective CRM training may saturate a crew but not overwhelm them (FAA, 2004a).…”

“…Additionally, both textbook references either directly emphasized followership or referred to it in different terms (Kanki et al, 2010;Marcellin, 2014). …”

“…As presented in Kanki et al (2010), the three tenants of the captain's brief were to include (a) establish competence, (b) disavow perfection, and (c) engage the crew. Articulation of these tenants was left to the discretion of each crew to interpret for content.…”