Predictors of knowledge transfer between expatriates and host country nationals

Zulkifly, Nurul Afiqah; Ismail, Maimunah; Hamzah, Siti Raba’ah

doi:10.1108/ejmbe-04-2019-0067

Cited by 14 publications

(13 citation statements)

References 64 publications

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“…According to Pillay et al (2021), trust permits workers to draw on previous experiences and share know-how, thus enabling the externalisation of knowledge. Shared vision is a linking instrument that supports different groups of personnel (Zulkifly et al , 2019).…”

Section: Discussion and Recommendationsmentioning

confidence: 99%

A framework for knowledge retention to support business continuity in the cross-border mergers of the telecommunications industry in Lesotho

Tseole

Marutha

2022

VJIKMS

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Purpose The purpose of this study is to investigate a framework for knowledge retention to support business continuity in cross-border mergers of the telecommunications industry in Lesotho. Design/methodology/approach This study applied a qualitative case study, with data collected through interviews from a purposively selected sample of staff members who held managerial positions. Information in this study was partially extracted from the PhD thesis of Dr Tseole ET supervised by Prof Ngulube P at the University of South Africa completed in 2021. Findings The study discovered that a considerable amount of knowledge may have been lost because employees who either left the organisation or those who were apparently forced to resign during the process had left without any proper knowledge retention arrangements. Research limitations/implications The framework proposed in this study may be used in framing future studies as a theoretical framework. The study also provides new literature for review and discussion of background in future related studies. Practical implications The framework provided in the study may be used as a benchmark in the knowledge management industry and/or organisations for policy development or improvements and implementation of knowledge retention strategies. Social implications Through recommendations and framework provided by this study, organisations will be able to improve their services to their sphere of influence in the surrounding communities. So, community will be receiving an improved and good service at all the times. Originality/value A framework for facilitating knowledge retention in the cross-border mergers of the telecommunications industry is therefore proposed and the researchers believe it will be helpful to the organisation for improving knowledge retention going forward, particularly in the merger process.

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Section: Discussion and Recommendationsmentioning

confidence: 99%

A framework for knowledge retention to support business continuity in the cross-border mergers of the telecommunications industry in Lesotho

Tseole

Marutha

2022

VJIKMS

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“…Fourthly, this study acts as a bridge to connect cultural intelligence and HCN literature. As mentioned above, the role of cultural intelligence has only recently been tested empirically in HCN-related studies and they mostly focused specifically on expatriate-HCN knowledge transfer and acquisition (Hsu et al, 2022; Zulkifly et al, 2020). This study extends the literature by following the suggestions to dig deeper into the specific dimensions of cultural intelligence (Ott and Michailova, 2018; Rockstuhl and Van Dyne, 2018), this study examines HCNs’ motivational cultural intelligence.…”

Section: Discussionmentioning

confidence: 99%

“…Researchers who are interested in the antecedents and outcomes of cultural intelligence have been particularly interested in expatriates, mainly because of their cross-cultural working relations (for a review, please see Ott and Michailova, 2018). However, the literature has only begun to explore the role of cultural intelligence from the HCN perspective with an emphasis on the effect of cultural intelligence on expatriate-HCN knowledge transfer and acquisition (Hsu et al, 2022; Zulkifly et al, 2020). Both of these studies used an overall cultural intelligence measure as an independent variable for increasing knowledge transfer and acquisition.…”

Section: Introductionmentioning

confidence: 99%

Host country nationals’ domestic cross-cultural work experiences: A new construct and linkage to socializing behaviors toward expatriates

Wang

2023

Int'l Jnl of Cross Cultural Management

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There has been a growing consensus about the importance of host country nationals (HCNs) to the effectiveness of expatriates. This study adds to the knowledge base in the literature by introducing HCNs’ domestic cross-cultural work experiences (DCCWEs; i.e., experiences acquired in the home country, without leaving the country) as a construct worthy of attention and examining their relationships with HCN socializing behaviors toward expatriates. Based on two-wave survey data from 226 HCN participants who were working with at least one expatriate in his or her organization in Taiwan, this study finds that HCNs’ work assistance to expatriates increases their social support to expatriates. HCNs’ DCCWEs increase motivational cultural intelligence and work assistance to expatriates. Motivational cultural intelligence mediated the relationships between HCNs’ DCCWEs and both work assistance and social support to expatriates. More specifically, an additional analysis found that HCNs’ motivational cultural intelligence and work assistance to expatriates sequentially mediated the relationship between DCCWEs and social support to expatriates.

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“…Shared vision was measured using a revised version of Gutierrez et al 's (2009) six-item scale. Following from Zulkifly et al (2019), terms such as “our work unit” or “people in our work unit” were replaced with “my host country colleague and I.” Using a 7-point Likert scale ranging from strongly disagree (1) to strongly agree (7), the SIEs responded to items such as “My host country colleague and I share the same ambitions and vision at work” and “My host country colleague and I share a common vision of the organization's future.” Cronbach's alpha for this scale was 0.90.…”

Section: Methodsmentioning

confidence: 99%

How relationship quality, autonomous work motivation and socialization experience influence the adjustment of self-initiated expatriates in China

Jannesari

Sullivan

2021

CCSM

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PurposeThe continued expansion of organizations outside China's planned economy due to the Belt-and-Road Initiative (BRI) is expected to increase recruitment of self-initiated expatriates (SIEs). Drawing on social capital, motivation and socialization theories, this study examines the experiences of SIEs in China, which is considered one of the most difficult locations for foreigners to work. While previous research has focused on the impact of individual characteristics on adjustment, this study explores the interplay among relationship quality (trust and shared vision), autonomous work motivation, socialization experience and adjustment.Design/methodology/approachBased on the developed theoretical framework, hypotheses are proposed and tested using data collected by surveying 274 SIEs in China.FindingsRelationship quality with host country nationals (HCNs) was positively associated with adjustment, and autonomous work motivation fully mediated this relationship. Socialization experience moderated the association between relationship quality and autonomous work motivation. Specifically, SIEs' socialization experience strengthened the associations of trust and shared vision with autonomous work motivation. However, socialization experiences failed to moderate the mediated effects of trust and shared vision on adjustment via autonomous work motivation.Originality/valueThis study answers repeated calls for more research on SIEs' adjustment and SIEs working in non-Western countries, especially China. The findings underscore the importance of studying SIE-HCN work relationships and the theoretical value of autonomous work motivation as an underlying mechanism by which the quality of an SIE's relationship with an HCN colleague influences adjustment.

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Predictors of knowledge transfer between expatriates and host country nationals

Cited by 14 publications

References 64 publications

A framework for knowledge retention to support business continuity in the cross-border mergers of the telecommunications industry in Lesotho

A framework for knowledge retention to support business continuity in the cross-border mergers of the telecommunications industry in Lesotho

Host country nationals’ domestic cross-cultural work experiences: A new construct and linkage to socializing behaviors toward expatriates

How relationship quality, autonomous work motivation and socialization experience influence the adjustment of self-initiated expatriates in China

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