Predictors of IT support for knowledge management in the professions: an empirical study of law firms in Norway

Abstract

Knowledge management is an increasingly important source of competitive advantage for organizations. Knowledge embedded in an organization's business processes and an employee's skills provide a rm with unique capabilities for delivering a product or service to customers. Law rms represent an industry which seems very well suited for knowledge management investigation. Law rms are knowledge intensive and the use of advanced technology may transform these organizations in the future. To examine knowledge management in Norwegian law rms, a study which involved two phases of data collection and analysis was designed. The rst phase was a eld study of the largest law rm in Norway. The semi-structured interviews conducted in the initial eld study documented a strong belief in the potential bene ts from knowledge management. The second phase was a survey of Norwegian law rms. Firm culture, rm knowledge and use of information technology were identi ed as potential predictors of information technology support for knowledge management in law rms in Norway. The extent to which law rms in Norway use information technology to support knowledge management is signi cantly in uenced by the extent rms generally use information technology.The statistical signi cances of the t-values are p < 0.01 (double asterisk) and p < 0.05 (single asterisk).

A stage model of knowledge management: an empirical investigation of process and effectiveness

“…Research concerning the factors affecting KM has identified a number of different variables, from 'social' issues such as employee attitudes, top management support and social interaction culture [33][34][35] to 'technical' issues such as IT diffusion [40,41]. There are many organizations that relate KM to the implementation of new IT-based systems, neglecting organizational aspects such as human and social issues [42].…”

Managing Knowledge and Managing Knowledge Work: What we know and what the Future holds

“…An enabling context: promoting a knowledge sharing culture The culture or climate of the firm has been found to be an important factor in the success, or perhaps more accurately, failure of a KMS (DeLong and Fahey, 2000;Gottschalk, 2000;Bock et al, 2005). Indeed, Butler and Murphy (2007) argue that the mixed findings about the success of KMS can be explained, at least in part, by considering the cultural context, in particular the organizational context.…”

Knowledge Sharing Behaviour to Accelerate Green Practices Adoption for Construction Industry

“…With the latest technologies developed, it brings innovations on how employees perform their job. Technologies allows the expansion and universalising the scope of knowledge, and Tseng (2017); Kim and Park (2020) Gottschalk (2000) enhance the speed of knowledge transfer (Tseng, 2017). Applying various IT in KM implementation leads to numerous solutions such as groupware, workflow, content management, enterprise portal, e-learning, semantic Web and social media (Harandi, Nia & Valmohammadi, 2019).…”