Predicting Organizational Citizenship Behavior from The Functional Analysis and Role Identity Perspectives: Further Evidence in Spanish Employees

Abstract

Organizational citizenship behavior (OCB) is a prosocial activity with similarities to volunteerism. The purpose of this work is to contribute new evidence about the relevance to OCB of two models of sustained volunteerism, functional analysis and role identity theory. A total of 983 Spanish employees at 49 organizations completed surveys measuring amount of OCB, motives for engaging in citizenship behavior, and the degree to which respondents developed an organizational citizen role identity. The results showed that both motives and role identity were significant predictors of OCB, with motive partially mediating the role identity-OCB relationship. The findings suggest that similar mechanisms are involved in sustaining volunteerism and OCB.

The Spirit Lives on: The Legacy of Volunteering at the Sydney 2000 Olympic Games

“…Nichols and Ralston (2011b) found this program was successful in enriching people's and the positive interactions among volunteers while performing the volunteer activity (Brennan, 2005). The internalized self-concept an individual develops as a consequence of such positive social interactions then guides their future behaviors as that individual strives to remain consistent with the changed or newly formed self-concept (Dávila & Finkelstein, 2010;Finkelstein, 2009;Finkelstein & Penner, 2004;Piliavin et al, 2002). From a practical perspective, research has shown that volunteers who develop a positive volunteer role identity are more likely to engage in volunteering in the future (Dávila & Finkelstein, 2010;Finkelstein, 2006;Piliavin et al, 2002).…”

“…Specifically, the group creates a context through which memories of the shared experience of volunteering at the event can be discussed, thus evoking a sense of nostalgia for the past. The group also provides a social context in which ongoing social interactions, as well as the perceived expectations of others can positively influence, for individual group members, the development of a volunteer role identity (Dávila & Finkelstein, 2010;Finkelstein, 2009;Finkelstein & Penner, 2004;Piliavin et al, 2002;Van Dyne & Farmer, 2005). As mentioned, individuals who develop a positive volunteer role identity from such positive social interactions are more likely to engage in prosocial future volunteering behaviors (Dávila & Finkelstein, 2010;Finkelstein, 2006;Piliavin et al, 2002).…”

Influencia de la cultura organizacional de las unidades de enfermería en la intención de permanencia y las conductas de ciudadanía: un estudio multimuestra

“…Así, entre los indicadores de una socialización eficaz, con frecuencia se ha recurrido a la intención de permanencia (Cooper-Hakim y Viswesvaran, 2005; Langkamer y Ervin, 2008) y a las OCB. Éstas se definen como las acciones positivas ejecutadas por los empleados, pero que no forman parte del conjunto de tareas obligatorias del puesto, sino que son discrecionales y voluntarias (Dávila y Finkelstein, 2010;Lee y Allen, 2002). Su valor reside en la aportación que tales conductas hacen a la productividad global de la organización.…”

“…Ejemplos de los ítems son "Yo tengo la intención de quedarme en esta organización para mejorar mi carrera". OCB: Se utilizó una adaptación al español (Dávila y Finkelstein, 2010) de la escala diseñada por Lee y Allen (2002). Este instrumento tiene la ventaja de que permite evaluar tanto los comportamientos de ciudadanía organizacional dirigidos a la organización como los que están dirigidos a los individuos, a diferencia de otras escalas que sólo se centran en la perspectiva de la institución.…”

The relationship between sense of a life worth living and local self‐governance: A cross‐sectional study

“…Moreover, every community may not have the resources required to solve these problems. Therefore, some communities may not be able to implement governmental policies to solve social problems owing to a lack of both local will and resources . Local self‐governance may offer a more effective alternative to addressing social issues.…”