Qualitative and Quantitative Methods in Libraries 2010
DOI: 10.1142/9789814299701_0048
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Potential Uses of Web 2.0 Tools for Library Client Communication and Relationship Development

Abstract: In this paper, the potential uses of Web 2.0 technologies for the improvement of communication with library clients are examined. Wikis, blogs, RSS, mash-ups and other Web 2.0 tools and services can assist librarians in their efforts to present information online and better connect with their clients, especially the younger generations of Internet users. In three different studies we investigated (1) the familiarity of informatics students with Web 2.0 tools, (2) the computer literacy and Internet use by libra… Show more

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“…In 2009 we conducted an opinion poll (Lasić‐Lazić et al , 2009.) with a sample of 250 students of the Faculty of Humanities and Social Sciences and Faculty of Informatics, University of Zagreb.…”
Section: The Approach To Defining Learning Outcomes Of the Study Programmes Of Information Sciencesmentioning
confidence: 99%
“…In 2009 we conducted an opinion poll (Lasić‐Lazić et al , 2009.) with a sample of 250 students of the Faculty of Humanities and Social Sciences and Faculty of Informatics, University of Zagreb.…”
Section: The Approach To Defining Learning Outcomes Of the Study Programmes Of Information Sciencesmentioning
confidence: 99%