“…One major factor that sets apart the developed world from their developing counterparts is the way the former manages R&I information through their universities (Chiware 2010). R&I information found in university libraries that may be of interest to SMEs includes industry, technology, consultancy on developing business ideas, plans, aiding entrepreneurs, networking, identifying funding opportunities, resources mobilisation, sources of business financing, market research, information on competitors, customer care, benchmarking, patents and trademarks among others (Drew 2007:3-4;Schauder 1987:36).…”