“…For Travelbee, qualities such as empathy, compassion and sympathy are central to the caring role (Alligood & Marriner-Tomey, 2010, p. 61), especially in the organisational context of health institutions, where a compassionate attitude may otherwise be lacking (Moses, 1994). This view of the caring role, consistent with the Christian values of vocation, altruism and charity, is reflected in the traditional approach to nursing in Spain (Hernández, 2006;Miró-Bonet et al, 2008), as well as in that of other Western societies (Carter, 2014 (Holt, Barrett, Clarke, & Monks, 2000;Warelow et al, 2008;Watson, 2006) have highlighted the gap between the theories and models of nursing that are taught in universities and the actual clinical practice of nurses. Consequently, it might be interesting to examine the applicability of theories such as the 'theory of moral consciousness and communicative action' (Sumner, 2001(Sumner, , 2006 that are more consistent with the 'disease-focused model' under which Spanish nurses work.…”