Abstract:This paper focalizes on the economic model of digital platforms as a new method of coordinating the production of value. We suggest that the advent of “platform capitalism” is symptomatic of a crisis of the model of the firm understood as a space separated from society and based on private ownership. This crisis appears, first, as an inadequacy of the instruments of theoretical economics to take the digital platform model into account, and subsequently as a crisis concerning the ownership of the means of produ… Show more
“…In collaborative social companies, there are at least three actors, the service provider, the platform, and the client [5], and quality depends simultaneously on them and their interaction [2]. None of the actors can be neglected, even more so in social collaborative companies, since these social companies operate in the context of capitalism [13], which must be competitive to be sustainable and to guarantee their long-term viability [32], for which quality is considered a key aspect [33].…”
Section: Quality In Social Collaborative Companies: a Literature Reviewmentioning
confidence: 99%
“…However, all these benefits are overshadowed by certain aspects of the collaborative economy, such as the lack of distribution of wealth among those who produce it, precarious working conditions [12], legal and tax loopholes, poor working conditions, etc. [13]. In light of this reality, it is necessary to know if the more successful companies can actually continue their operations without reformulating their business models towards more social perspectives [7] by conjoining both the interests of users and the general interest with the application of the principles of solidarity and responsibility [14]; that is, whether it is possible for social companies and collaborative companies to converge in a company that has the best of both sides [15] and whether this collaborative-social perspective can allow for the development of quality products and services, which permit a sustainable position to be maintained over time.…”
This article has two aims: the first is to propose a definition for social collaborative companies that encompasses their main characteristics, and once the companies to which we refer is settled, the second aim is to propose a quality model for social collaborative companies. These companies are of a particular type based on a collaborative business model and with a social focus as part of their mission. They employ a democratic style of governance, whether or not they are cooperatives, and operate through a platform in the collaborative environment. The quality model has three main categories: management, operations, and continuous improvement in a cyclical manner to ensure continuous improvement. The findings may be interesting for academics due to the fact that it is the first attempt to provide a quality model for these social collaborative companies and provide a conceptual framework for these organizations. Additionally, some managerial implications can be evident, such as when (i) the framework functions as a management guide for excellence, (ii) a tool for benchmarking, and (iii) a tool for internal and external communication.
“…In collaborative social companies, there are at least three actors, the service provider, the platform, and the client [5], and quality depends simultaneously on them and their interaction [2]. None of the actors can be neglected, even more so in social collaborative companies, since these social companies operate in the context of capitalism [13], which must be competitive to be sustainable and to guarantee their long-term viability [32], for which quality is considered a key aspect [33].…”
Section: Quality In Social Collaborative Companies: a Literature Reviewmentioning
confidence: 99%
“…However, all these benefits are overshadowed by certain aspects of the collaborative economy, such as the lack of distribution of wealth among those who produce it, precarious working conditions [12], legal and tax loopholes, poor working conditions, etc. [13]. In light of this reality, it is necessary to know if the more successful companies can actually continue their operations without reformulating their business models towards more social perspectives [7] by conjoining both the interests of users and the general interest with the application of the principles of solidarity and responsibility [14]; that is, whether it is possible for social companies and collaborative companies to converge in a company that has the best of both sides [15] and whether this collaborative-social perspective can allow for the development of quality products and services, which permit a sustainable position to be maintained over time.…”
This article has two aims: the first is to propose a definition for social collaborative companies that encompasses their main characteristics, and once the companies to which we refer is settled, the second aim is to propose a quality model for social collaborative companies. These companies are of a particular type based on a collaborative business model and with a social focus as part of their mission. They employ a democratic style of governance, whether or not they are cooperatives, and operate through a platform in the collaborative environment. The quality model has three main categories: management, operations, and continuous improvement in a cyclical manner to ensure continuous improvement. The findings may be interesting for academics due to the fact that it is the first attempt to provide a quality model for these social collaborative companies and provide a conceptual framework for these organizations. Additionally, some managerial implications can be evident, such as when (i) the framework functions as a management guide for excellence, (ii) a tool for benchmarking, and (iii) a tool for internal and external communication.
At different times in the history of industrial capitalism, the firm has replaced the State, or anticipated it, by constructing regulatory models which were then legally sanctioned by State legislation, or generalised within public policies concerning, for example, education systems. This is what Pollman and Barry call “regulatory entrepreneurship”. Alongside this legal normativity, management practices have always entailed a psychological normative production aiming to shape the workforce as a subject, also according to the political instances of current forms of State governmentality. Indeed, the very birth of modern management is to be conceived in relation to these practices of production of forms of subjectivity in the workplace.
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