Planlı Davranış Teorisi Çerçevesinde Kargo Otomat (Kargomat)  Sisteminin İncelenmesi: Elektronik Son Adım Teslimat Süreçlerinin  E-Ticaret Platformları Özelinde Araştırılması

Toraman, Yavuz

doi:10.26650/jtl.2022.1006593

Cited by 3 publications

(3 citation statements)

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“…In this context, different technologies are used in last-mile delivery processes with the development of technology (Iwan et al, 2016;Siragusa et al, 2022;Perboli et al, 2021;. Lockers, autonomous vehicles, EVs, drones, droids, or bike couriers are examples of vehicles that will be heavily used in last-mile delivery in the future (Joerss et al, 2016;Toraman, 2022).…”

Section: Literature Review and Hypothesesmentioning

confidence: 99%

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New technologies in small business models: use of electric vehicles in last-mile delivery for fast-moving consumer goods

Toraman,

Bayirli,

Ramadani

2023

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PurposeThe share of fast-moving consumer goods (FMCG) in e-commerce has increased, particularly after COVID-19, alongside the growing volume of e-commerce transactions. The increased number of orders necessitates the optimization of delivery operations. This situation has made using different technologies in last-mile delivery processes necessary. Currently, used electric vehicles (EVs) play a significant role in integrating these technologies into delivery operations. Adapting to new technologies emerges as a critical need for small enterprises to survive in the face of advancing technologies. In this context, the main purpose of this paper is to examine and identify attitudes of small businesses toward EVs’ usage in last-mile delivery for FMCG.Design/methodology/approachThe theoretical frameworks commonly used in studies investigating new technologies, namely the theory of planned behavior (TPB) and technology acceptance model (TAM) have been employed. The analysis of the study was conducted using partial least squares-structural equation modeling (PLS-SEM) and the Smart PLS software package.FindingsWhen examining the results of the study, a significant and positive relationship was found between compatibility and enjoyment with perceived usefulness. Furthermore, a significant and positive relationship was identified between attitude toward use, perceived behavioral control and perceived usefulness. Ultimately, a strong relationship was found between intention, which is a precursor to active usage and attitude. Based on the obtained data, it can be concluded that EVs can be actively used in last-mile delivery in the future.Originality/valueIn FMCG processes in Türkiye, EVs are limitedly used in last-mile delivery operations. However, there are very few studies on the use of EVs in FMCG. Therefore, it is expected that the current research will contribute to the literature by providing information on the factors that influence the acceptance of EV usage and their implications. The TAM and TPB models were used in the current study.

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Section: Literature Review and Hypothesesmentioning

confidence: 99%

“…Lockers, autonomous vehicles, EVs, drones, droids, or bike couriers are examples of vehicles that will be heavily used in last-mile delivery in the future (Joerss et al. , 2016; Toraman, 2022).…”

Section: Literature Review and Hypothesesmentioning

confidence: 99%

New technologies in small business models: use of electric vehicles in last-mile delivery for fast-moving consumer goods

Toraman,

Bayirli,

Ramadani

2023

JSBED

Self Cite

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“…By reducing the time and space requirements of delivery and return processes, which is one of the key logistics services, and giving online shoppers access to their orders around-the-clock, these systems significantly enhance the customer experience [3]. When the literature is examined, however, effective cargo distribution models [4,5], mathematical methods used in the location selection of vending machines [1], and mobile application-based local cargo vending machine solutions [6,7] have been prioritized rather than the development of hardware and software solutions for cargo vending machines. Some studies on cargo systems have been conducted in the literature.…”

Section: Introductionmentioning

confidence: 99%

Indoor Cargo Vending System Development and Development Environment Design

UZUN,

YILDIZ,

SUGETİREN

et al. 2023

Journal of Smart Systems Research

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The rapid expansion of e-commerce caused by the Covid-19 pandemic has increased the significance of the logistics industry. Processes for delivery and return need to be more adaptable and effective in this situation. Smart outdoor cargo vending systems have been created to satisfy this need. These systems do, however, have some drawbacks, such as security and energy usage. In order to address the issues with outdoor vending, this paper presents an indoor smart cargo vending system with high security and minimal energy consumption. Customers have the choice to pick up or return their orders with the help of this system. Additionally, this creative solution aids e-commerce businesses in decreasing logistics expenses and raising customer satisfaction. For manufacturers of vending machines and e-commerce businesses, this proposed indoor smart cargo vending system provides solutions for all scenarios of cargo order processes. This solution combines the design of the system's hardware and software with a methodology that has been discussed in the scientific literature. The study's conclusion suggests a novel indoor smart cargo vending system that was created in response to the logistical difficulties brought on by the expansion of e-commerce. This system can have a positive impact in key areas like security, energy efficiency, and customer satisfaction, and it can be seen as a significant advancement for the logistics sector.

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Parcel Lockers as an Environmentally-Friendly Delivery Method in E-Commerce

Sustan,

Arslan

2024

Advances in Marketing, Customer Relationship Management, and E-Services

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This chapter delves into the escalating last-mile delivery challenges spurred by the burgeoning e-commerce industry and explores innovative solutions like cargo vending machines (CVMs). Focusing on Turkey's e-commerce environment, it begins by outlining the mounting pressure on logistics, resources, and the environment due to increased deliveries. CVMs emerge as an efficient means to streamline delivery processes and offer customer convenience. Their environmental benefits are highlighted, positioning these machines as eco-friendly by reducing carbon emissions. The chapter emphasizes their pivotal role in fostering sustainability in e-commerce and advocates for a greener approach to logistics. Moreover, it details the integration of CVMs into Turkey's e-commerce framework, outlining current practices, potential growth areas, and future expectations. Ultimately, it underscores the positive environmental impact of CVMs in Turkey's e-commerce landscape, advocating continuous innovation and strategic implementation to alleviate last-mile delivery hurdles and promote sustainability.

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Planlı Davranış Teorisi Çerçevesinde Kargo Otomat (Kargomat) Sisteminin İncelenmesi: Elektronik Son Adım Teslimat Süreçlerinin E-Ticaret Platformları Özelinde Araştırılması

Cited by 3 publications

References 0 publications

New technologies in small business models: use of electric vehicles in last-mile delivery for fast-moving consumer goods

New technologies in small business models: use of electric vehicles in last-mile delivery for fast-moving consumer goods

Indoor Cargo Vending System Development and Development Environment Design

Parcel Lockers as an Environmentally-Friendly Delivery Method in E-Commerce

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