Perspective of Clean Mobility in Road Freight Transport

Bínová, Helena; Hykš, Oldřich; Hykšová, Magdalena; Neubergová, Kristýna; Kekula, František; Sadil, Jindřich

doi:10.1016/j.trpro.2021.02.035

Cited by 5 publications

(3 citation statements)

References 5 publications

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“…While the measurement of freight transport efficiency remains a significant focus, numerous scholars have also delved into studying its influencing factors, aiming to enhance the quality of freight transport services in a targeted manner. By analyzing the direction and magnitude of exogenous variables such as economic development [26,27], environmental regulations [1,28], information technology [29], infrastructure and technology [2], and geography [30] on the efficiency of road freight transport, valuable insights can be gained that inform relevant policy formulations.…”

Section: Literature Review 21 Urban Road Freight Efficiencymentioning

confidence: 99%

The Synergistic Relationship between Low-Carbon Development of Road Freight Transport and Its Economic Efficiency—A Case Study of Wuhan, China

Li,

Zheng,

Liu

et al. 2024

Sustainability

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Road freight transport, an essential component of the logistics sector, faces challenges: high cost, low efficiency, and environmental impact. The need has become urgent to achieve a synergistic balance between low-carbon and high-efficiency development. This study used a three-stage DEA–Malmquist index model to analyze the road freight efficiency of Wuhan and 16 other cities in China from 2015 to 2020, and we compared Wuhan’s performance with its peers. In addition, grey correlation analysis was used to evaluate the low-carbon development of urban road freight transport in Wuhan. Through the calculation of the degree of synergy between low-carbon development and freight transport efficiency, this study provides insights into the synergistic development of low-carbon and efficient road freight transport in Wuhan. The key findings show that the total factor productivity of road freight transport in Wuhan was generally on a downward trend from 2015 to 2020, and was lower than that of the average of the 17 selected Chinese cities. The carbon emissions of road freight transport in Wuhan inversely related to its scale efficiency. This study also points out that the synergy between low-carbon development and the economic efficiency of road freight transport in Wuhan is not high and needs to be further integrated and optimized.

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Section: Literature Review 21 Urban Road Freight Efficiencymentioning

confidence: 99%

The Synergistic Relationship between Low-Carbon Development of Road Freight Transport and Its Economic Efficiency—A Case Study of Wuhan, China

Li,

Zheng,

Liu

et al. 2024

Sustainability

View full text Add to dashboard Cite

show abstract

“…Travel behaviour changes at an older age, as research shows, so age also matters in travel. The article [4] deals with electric charging concept for road freight transport and the issue of noise, the barrier effect of roads and highways, and the influence of freight transport on air pollution. The research presented in the article [28] examines the small-scale social network processes of people involved in organisational innovation and the strategic behavioural orientation to connecting people in their social network.…”

Section: Fig 2 Revenue and Expenses Of Transport Activity In Poland [10]mentioning

confidence: 99%

Proposal of methodology for customers relationships establishing in terms of transport services

Hajduk,

Poliak

2023

The Archives of Automotive Engineering – Archiwum Motoryzacji

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Currently, the market is focused not only on the quality of services, but also on customer comfort, requiring service providers to constantly modernize their methods of operation. Due to the progressing digitization of various areas of business activity, it is necessary to implement current available technological aids in order to maintain competitiveness and build long-term relationships with the client. Delivering products to the point of consumption is a very important element in the supply chain, and transport companies act as both intermediaries and service providers. The article is a proposal of a methodological solution for companies dealing with transport services in the field of building long-term relationships with the client using modern technologies and methodologies. The results show the strategies and systems with which transport companies can strive to build a competitive offer in the supply chain. As a target solution, it was proposed to use solutions such as Customer Relationship Management (CRM) in the process of developing a methodology for building relationships with customers in the area of transport services. The development and functioning of the global economy market is not possible without a net-work of transport connections-communication infrastructure, as well as a service provider-consumer relationship.

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“…A review of the literature on the subject of the work [1,42] showed that the issues in this area are presented in a selective manner. Most of the works [5,52,21] focus on the analysis of logistics services in the entire transport-forwarding-logistics (TSL) sector.…”

Section: Customer Satisfaction Assessmentmentioning

confidence: 99%

Quality of transport services and customer satisfaction measurement

Hajduk

Poliak

Gašparík

2022

The Archives of Automotive Engineering – Archiwum Motoryzacji

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The development and functioning of the global economy market is not possible without a net-work of transport connections - communication infrastructure, as well as a service provider - consumer relationship. Transport is a technological process of the distance of people, objects or energy. Knowledge of the logistics system and its processes is essential for fully functioning and effective logistic activities in the field of goods turnover. The functioning of enterprises operating on modern world markets without effective logistics is almost impossible, hence the constant search for tools to improve its processes, which provide added value for the customer, while maintaining the cost-quality ratio of the services provided. Building an appropriate relationship with the customer, taking care of customer service standards and professional customer service is a long-term and developmental process, which is nothing else than a mutual benefit transaction. Customer satisfaction should be constantly tested in terms of satisfaction and loyalty as well as the perception of the standards introduced and services offered. The customer satisfaction survey is used to illustrate the perception of the conditions that guide the customer. This article describes the methods of measuring customer satisfaction in the point of view quality of transport services.

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Perspective of Clean Mobility in Road Freight Transport

Cited by 5 publications

References 5 publications

The Synergistic Relationship between Low-Carbon Development of Road Freight Transport and Its Economic Efficiency—A Case Study of Wuhan, China

The Synergistic Relationship between Low-Carbon Development of Road Freight Transport and Its Economic Efficiency—A Case Study of Wuhan, China

Proposal of methodology for customers relationships establishing in terms of transport services

Quality of transport services and customer satisfaction measurement

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