Personas as a user-centred design tool for the built environment

Siddall, Emma C.; Baibarac, Corelia; Byrne, Aimee; Byrne, Niall; Deasy, Ashling; Flood, Nuala; Goulding, Camille; O’Driscoll, Shane; Rabbitt, Niamh; Sweeney, Angharad; Wang, Yue; Dyer, Mark

doi:10.1680/ensu.1000015

Cited by 13 publications

(9 citation statements)

References 11 publications

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“…However, following the philosophy of inclusive or universal design, if we design services and products for the most extreme user needs, then those services and products still fulfil average user needs without discriminating (Newell et al 2011). Working from an interdisciplinary design perspective, as we the authors do, vignettes or personas are often used as a tool to identify and humanise user needs (Siddall et al 2011). From that perspective, and complimenting the NRT epistemology, we chose this approach in order to 'bring to life' the participants' experiences.…”

Section: Discussionmentioning

confidence: 99%

Using non-representational theory to explore older people’s travel to and from the supermarket

Waight

Yin

2021

Mobilities

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This article presents non-representational theory as a methodological approach to illuminate the lived experiences of older people's everyday mobilities using the example of travel to and from the supermarket. Previous studies have explored older people's everyday mobilities and highlighted a number of challenges, but few studies address specific journeys, such as grocery shopping, and none empirically engage with non-representational theory. In this article we draw on a qualitative research study with participants over the age of 65 living in the UK as we investigate their journeys to and from the supermarket. We present three vignettes/personas of individuals with differing needs and experiences and find that their grocery shopping journeys are not just about procuring food but also sociomaterial events that both affect, and are affected by, bodily capabilities and mental wellbeing. We conclude with some recommendations for designing older people's local travel experiences and argue for non-representational theory as a method for accessing the socio-material world in which everyday mobilities play out.

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Section: Discussionmentioning

confidence: 99%

Using non-representational theory to explore older people’s travel to and from the supermarket

Waight

Yin

2021

Mobilities

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“…Eight archetypical personas were developed based on the induced data that differ in terms of the number of involved users, the degree of user control, and the degree of cybersecurity awareness. Although previous literature suggests that a cast between three to seven personas are reasonable for conducting a social research, more recent studies are using seven to eight personas depending on the scope of the study (Blomquist and Arvola, 2002;Friess, 2012;Siddall et al, 2011;Johnston et al, 2014). We present four examples of the developed personas (see Table 2) -Innocent Irene, Vigilant Victor, Responsive Rebecca, and Parental Patrickthat fall into different quadrants of the two matrixes in Figure 3.…”

Section: Personasmentioning

confidence: 99%

From Innocent Irene to Parental Patrick: Framing User Characteristics and Personas to Design for Cybersecurity

Kim

Yoon

Kwon

et al. 2019

Proc. Int. Conf. Eng. Des.

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With the surging number of digital devices penetrating our daily routines, the risks inherent to cybersecurity—the protection of data on digital products connected to the Internet—have also increased since these devices (e.g., connected home devices, personal monitoring) collect, process, analyze and store users’ sensitive personal information. Thus, there is a pressing need to assist users in being aware of and dealing with potential cybersecurity threats. With the proposition that fulfilling the need starts with developing an in-depth understanding of the user behaviors in the context of cybersecurity, an exploratory study was conducted that employed three mixed qualitative and quantitative research methods—a trend analysis, an interview study, and an online survey study. The paper reports the user characteristics on (1) awareness levels of cybersecurity issues, (2) uses of digital devices, and (3) means of dealing with the privacy issues in product use. The results of the studies were translated into eight personas that systematically reflect distinct characteristics of users, which can help designers empathize with their potential users vulnerable to cybersecurity risks.

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“…Within this SLR these researchers have only one publication together, making it the largest network of collaborators for an individual paper. Another single article network (Network 6) was focusing on design for sustainable built environment [200].…”

Section: Scientific Communitiesmentioning

confidence: 99%

Context-Adapted Urban Planning for Rapid Transitioning of Personal Mobility towards Sustainability: A Systematic Literature Review

Nikulina

Simon

et al. 2019

Sustainability

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Sustainability related challenges in mobility planning have been recognised at the international level, and the urgency for change has been widely discussed among scholars. However, there seems to be no general agreement on the best ways to pursue such change. To seek answers to the question of how to pursue change, this study analysed the development of the broad research fields of mobility, urban planning and transitions, and the overlap of these bodies of literature. Both academic and non-academic literatures were covered. By means of a systematic literature review, as well as bibliometric studies, several prominent research themes that address change from planning and transition perspectives were identified. Moreover, these themes describe different viewpoints and challenges in mobility planning. These include planning and policy for sustainable mobility and accessibility, backcasting and scenario planning, indicators in planning, modes of transport, decision-making, studies of global North and global South, as well as overarching themes of equity, equality and justice, roles of institutions, and co-production of knowledge. Strategies for staying up to date with these fields were also identified. In the literature covered, the temporal dimension in mobility planning was described in four different ways, but little was found about how accelerated transitions towards sustainable mobility can be achieved. Further knowledge gaps were identified in relation to behavioural change, policy development, institutionalisation of planning capacity, and social sustainability in mobility planning. This created an outline for possible future studies.

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Personas as a user-centred design tool for the built environment

Cited by 13 publications

References 11 publications

Using non-representational theory to explore older people’s travel to and from the supermarket

Using non-representational theory to explore older people’s travel to and from the supermarket

From Innocent Irene to Parental Patrick: Framing User Characteristics and Personas to Design for Cybersecurity

Context-Adapted Urban Planning for Rapid Transitioning of Personal Mobility towards Sustainability: A Systematic Literature Review

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