Persistence in Croatian tourism: The impact of COVID-19

Payne, James E.; Gil-Alana, Luís A.; Mervar, Andrea

doi:10.1177/1354816621999969

Cited by 36 publications

(33 citation statements)

References 22 publications

(23 reference statements)

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“…Owners were open to these subsidies and governmental support, regardless of gender other than in Danes et al (2009). However, the financial supplies were Regarding our second research objective, an unforeseen result is the owners' openminded and positive approach to the future, which contradicts Payne et al (2021) who emphasize a permanent shock. Although the crisis severely impacted businesses, especially financial resources, the owners agree with their positive mindset.…”

Section: Contribution To Literaturementioning

confidence: 93%

“…Notwithstanding the potential of different travel behaviors, Gössling et al (2020) anticipated that domestic markets will recover first. A study on Croatia reveals that the shock from the pandemic can be viewed as permanent (Payne et al , 2021), and in other countries, the resumption of travel activities was not even a priority (Li et al , 2021; Wen et al , 2020). With this in mind, the present study addresses the resilience perception of business owners to enhance the understanding of the first recovery phase in a worldwide pandemic crisis and provide the beginning of a comparison to other countries’ perceptions.…”

Section: Literature Reviewmentioning

confidence: 99%

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Organizational resilience in hospitality family businesses during the COVID-19 pandemic: a qualitative approach

Schwaiger

Zehrer

Braun

2021

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Purpose This study targeted hospitality family business owners as essential pillars of the tourism industry. How they perceive aspects of the crisis and what they derive organizational resilience from, including the role of their human resources, are explored. Internal and external factors of resilience are analyzed alongside different levels of resilience action. Design/methodology/approach The World Health Organization announced coronavirus disease 2019 (COVID-19) as a pandemic on March 11, 2020. In Tirol, the hospitality industry has particularly been affected as tourism businesses find themselves in the challenging times of returning to normal business, corresponding to the fourth phase in Faulkner’s (2001) Tourism Disaster Management Framework. The authors used a qualitative exploratory approach, using semi-structured interviews. Findings In taking on a holistic explorative approach, the authors determined several methods used by entrepreneurs in dealing with a pandemic crisis to increase business resilience at a specific stage. Internal and external resilience factors have been detected among three levels of resilience action (personal, regional and governmental). The most surprising result of the semi-structured in-depth interviews was the entrepreneurs’ rather positive outlook. Originality/value Generally, this study creates an in-depth understanding of the tourism businesses in their dealing with a global crisis, using family business owners as an exemplary stakeholder group. The authors bridge a gap in the literature by applying a holistic explorative approach in the early stage of a never seen worldwide crisis and by addressing organizational resilience. Three levels of resilience action give new insight into how the beginning of a pandemic crisis is handled and perceived by hospitality family business entrepreneurs.

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Section: Contribution To Literaturementioning

confidence: 93%

Section: Literature Reviewmentioning

confidence: 99%

Organizational resilience in hospitality family businesses during the COVID-19 pandemic: a qualitative approach

Schwaiger

Zehrer

Braun

2021

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“…It is interesting to watch debates led on this topic -who should get helped, what is an adequate compensation for the losses, etc. (Payne, Gil-Alana and Mervar, 2021).…”

Section: Discussionmentioning

confidence: 99%

Impact of the COVID-19 Crisis on the Regulation to Tourism in the Czech Republic

Novotný

Pellešová

2021

CEPAR

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The article deals with issues concerning the regulation of tourism during the Covid-19 crisis in the Czech Republic. Tourism is among the most affected economic sectors by the current pandemic. During the pandemic, the State compensated the financial losses of tourist guides, but such compensations were – according to the guides themselves – insufficient. The aim of the research was to find out how tourist guides see the Czech crisis legislation with regard to tourism and the legislative measures taken by the Czech Government and Ministry of Regional Development to support tourism. For such purpose, questionnaires were distributed to employees in tourism – guides, particularly. We examined their attitudes to the tourism legislation in the Czech Republic in connection with the pandemic situation as well as public administration. Next, in-depth interviews were conducted. On the one hand, the research revealed great interest of tourist guides in the legislation and the current situation in the Czech Republic. On the other hand, it showed a negative evaluation of the adopted legislative measures and crisis legislation. On the basis of the research, the most important aid factors were identified: financial aid, greater support from the State and municipalities, exemption of social security and health insurance payments, promotion of tourism and guide services, support in the form of upgrading skills and retraining. The empirical part of the research, which used the Chi-Square Test of Independence, pointed to a dependence between gender and the attitude related to the legislation knowledge, between gender and monitoring of the current situation in European legislation concerning tourism and tourist guides, and between gender and attitudes when evaluating the legislative measures adopted by the Czech Government and Ministry of Regional Development in relation to tourism support. At the end of the study, some recommendations are provided on how to improve the present situation.

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“…Also, risk management strategies also need to be conducted by medical industry, hospitals and doctors, and security agencies. Payne et al (2021) stated that the shock from the COVID-19 pandemic can be viewed as permanent in nature. The policy response to restore tourism to its original trend should consider whether such policies proceed as in the past with the promotion of the traditional tourism growth model or support the transformation toward a more sustainable tourism model.…”

Section: Discussionmentioning

confidence: 99%

Vietnam Tourism Services Development During and after Covid 19 Pandemic: Situation and Solutions

Hoa¹,

Huy²

2021

revistageintec

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Vietnam tourism has been affected negatively by Covid 19 pandemic, the number of international and domestic tourists and visitors has been declining sharply, forcing the tourism industry has to figure out new directors for tourism development and change business strategies in coming time. This study mainly use qualitative analysis, synthesis and inductive methods, combined with explanatory and dialectical materialism methods.

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Persistence in Croatian tourism: The impact of COVID-19

Cited by 36 publications

References 22 publications

Organizational resilience in hospitality family businesses during the COVID-19 pandemic: a qualitative approach

Organizational resilience in hospitality family businesses during the COVID-19 pandemic: a qualitative approach

Impact of the COVID-19 Crisis on the Regulation to Tourism in the Czech Republic

Vietnam Tourism Services Development During and after Covid 19 Pandemic: Situation and Solutions

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