Persepsi Konsumen Pada Penggunaan E-Money

Anjelina, Anjelina

doi:10.30871/jama.v2i2.934

Cited by 29 publications

(34 citation statements)

References 8 publications

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“…However, in their study, Susanto et al [6] who used the UTAUT model found different outcomes from previous studies, performance expectation and social effects did not influence the use of e-money. Other empirical research on e-money, such as Miliani et al [7] and Angelina [8], have also found contradictory findings.…”

Section: Introductionmentioning

confidence: 93%

Use Behavior of E-Money: Empirical Analysis Using The UTAUT Model

Rahmiati¹,

Susanto²

2021

Proceedings of the Sixth Padang International Conference on Economics Education, Economics, Business and Management, Accounting

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In recent years, the use of e-money in many countries as a non-cash payment mechanism has increased. To evaluate the determinant factors of e-money adoption, a variety of studies have been performed. The goal of this research is to examine e-money usage behavior using the model of UTAUT (Unified Theory of Acceptance and Use of Technology). The conduct of usage shows how much e-money is used as a payment form. 193 e-money consumers in West Sumatra who were taken by online surveys were a sample of this analysis. The data was evaluated using Structural Equation Modeling-Partial Least Square (SEM-PLS). The findings found that three UTAUT variables have been identified that have a major impact on behavioral intentions, namely effort expectations, social influences and facilitating conditions. Interestingly, the UTAUT variable has no direct effect on the use behavior of e-money. This finding indicates that effort expectations, social effects and facilitating conditions can only impact the desire of the consumer to use e-money and have no effect on the strength of the use of e-money. This study's result may lead to other researchers who want to examine the influence of the use of technology on individual outcomes.

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Section: Introductionmentioning

confidence: 93%

Use Behavior of E-Money: Empirical Analysis Using The UTAUT Model

Rahmiati¹,

Susanto²

2021

Proceedings of the Sixth Padang International Conference on Economics Education, Economics, Business and Management, Accounting

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“…If an application is found difficult to utilize, then the application will no longer be used by customers. Generally, a system that is easier to use eventually becomes more useful for its users (Anjelina, 2018;Heryani, Simanjuntak & Maulana, 2020). Other than that, security covers the concept of administering personal data of fintech users, which includes maintaining confidentiality and providing confidence in security guarantees (Abdullatif, Purnaningsih & Simanjuntak, 2020).…”

Section: Introductionmentioning

confidence: 99%

The Effects of Perceived Ease of Use, Security, and Promotion on Trust and Its Implications on Fintech Adoption

Nangin

Barus

Wahyoedi

2020

JCS

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The advancement of mobile devices and their usage has increased the uptake of fintech innovation. These new technologies should provide ease of use and give advantages to their customers. On the other side, mobile application security threats have increased tremendously and have become a great challenge for both users, in this case, as customers, and fintech innovators. Meanwhile, service should be promoted to the customers to establish fintech's brand to society. This research empirically examined the components affecting the expectations of users to adopt fintech. By collecting 100 samples who have already used a couple of brands of Fintech and Sakuku as their payment method, and by utilizing Structural Equation Modeling- Partial Least Square (SEM-PLS) as the technique of analysis, the empirical results definitely confirmed that perceived ease of use (PEOU) and promotion positively and significantly affected the customer trust. Meanwhile, security did not significantly affect trust. The finding also implied that in order to increase the fintech adoption rate, customer trust should be built.

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“…Sehingga dapat disimpulkan bahwa variabel perceived ease of use berpengaruh positif dan signifikan terhadap variabel perceived usefulness. Hasil hipotesis ini sejalan dengan penelitian Anjelina (2018); Wakhida & Sanaji (2020); Zhao & Wang (2020) yang membuktikan bahwa variabel perceived ease of use berpengaruh terhadap positif dan signifikan terhadap variabel perceived usefulness. Batas pengukuran dimensi seberapa mudah sistem tekonologi dapat digunakan, mudah dipelajari, terkendali, serta jelas dan dapat dipahami telah tercapai sehingga variabel perceived ease of use berhasil memberikan pengaruh yang positif terhadap variabel perceived usefulness.…”

Section: Pengaruh Persepsi Kemudahan Dan Persepsi Kegunaanunclassified

Faktor Yang Mempengaruhi Keberlanjutan Minat Pengguna Dalam Menggunakan Aplikasi Mhealth Melalui Variabel Satisfaction

Hermawan

Paramita

2021

JBM UNMERMLG

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The use of internet and smartphone has evolved. The rapid growth of innovation in technology allows them to become a high-functioning service provider through many of the applications available to help out humans fulfilling their needs. People demand quick and instant service provision, including health service. Applications based on mHealth technology are made to serve that demand. This research aims to examine the effects of intervening variables such as perceived usefulness, perceived ease of use, trust in application, and satisfaction on consumers’ continuance intention to use mHealth technology. This research employs a quantitative method to assess primary data samples taken from the users of Halodoc health service application in Java. The results of this research show that the trust and perceived usefulness variables do not significantly affect consumers’ continuance usage intention. Only the perceived ease of use and satisfaction variables yield a significant impact on consumers’ continuance usage intention. Hopefully, these results can be a valuable insight for PT Media Dokter Investama to enhance their service to attract more mHealth technology users to use Halodoc.

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Persepsi Konsumen Pada Penggunaan E-Money

Cited by 29 publications

References 8 publications

Use Behavior of E-Money: Empirical Analysis Using The UTAUT Model

Use Behavior of E-Money: Empirical Analysis Using The UTAUT Model

The Effects of Perceived Ease of Use, Security, and Promotion on Trust and Its Implications on Fintech Adoption

Faktor Yang Mempengaruhi Keberlanjutan Minat Pengguna Dalam Menggunakan Aplikasi Mhealth Melalui Variabel Satisfaction

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